Thu.Nov 17, 2011

The Recovering Engineer

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Six Questions to Make Sure You Have Communicated Effectively

The Recovering Engineer

The communication process really should be easy. You say something to another person. They hear it. They act in a way that is consistent with what you said. End of discussion. And, it’s not quite that easy. In reality, the process for spoken communication goes like this: You get a picture in your mind of what you want to communicate. You convert that picture into words, tone, and body language that describes the picture as you see it.

Workshop 269