Sat.Jul 02, 2011 - Fri.Jul 08, 2011

The Recovering Engineer

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Conflict Resolution Tips: Don’t Assume You Know What Someone Will Do

The Recovering Engineer

Have you ever seen or been involved in a conflict conversation where one person said: “I knew that you were going to say that!&#. If you have, you probably noticed that the conflict intensity escalated from that point forward. This type of statement is aggressive. It says that how you anticipate another person will react is a forgone conclusion rather than an expectation.

Tips 201
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Conflict Prevention: Just Fix the Problem

The Recovering Engineer

I am not always “on my game.&# Teaching conflict resolution, problem solving, interaction dynamics, and leadership skills does not make me perfect at applying them. It does make me aware, and that awareness helps me to correct my thinking more quickly. It also makes me work on practicing the skills so that I keep getting better. And still, I have moments of insight about myself, my thinking, and my conflict approaches that are new.

Long-term 185