Coaching Tip

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Sales Secrets

Coaching Tip

This new book helps salespeople at any level build rapport through active listening, invitational body language, and mirroring and competence, relevance, and truth. Jim McCormick teams up with renowned body-language author Maryann Karinch to divulge insider information in BODY LANGUAGE SALES SECRET S. .

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It Pay's to be Likeable

Coaching Tip

Remember that listening is a lifetime activity and that we all can continuously improve this essential skill. Take at least a half hour every month to get completely silent in a meeting and practice active listening. Source: Dave Kerpen: The Art of People: 11 Simple People Skills That Will Get You Everything You Want.

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The Leadership Law

Coaching Tip

Active Listening. Active listening is an old leadership communication technique that gets too little play these days, and not for any good reason. Active listening encourages listeners to pay attention so they can repeat, in their own words, what the speaker has just said. . Follow the Leadership Law.