The Center For Leadership Studies

JULY 1, 2021

Through my coaching and facilitation over the past 15-plus months, more than ever before, it has been deeply impressed on me how important it is for managers and followers alike to be heard , to be seen and to experience empathy. Listening and empathy are inextricably linked! When I “actively listen,” however, I am focused.

Active Listening 52

Active Listening Skills Emotional Intelligence Follow-up 52

Lead from Within

JANUARY 8, 2024

It’s more than managing budgets or metrics; the key lies in understanding and managing the people side of change. Leaders should actively listen, addressing concerns, and motivate teams to adopt the change. Embrace a team effort with diverse leaders: Change management thrives on collaboration.

Succession 149

Succession Management Early Adopters Active Listening 149

HR Digest

AUGUST 26, 2023

However, the key lies not in avoiding conflict altogether, but in effectively managing and resolving it. In this comprehensive guide, we will delve into the intricacies of conflict management, exploring practical strategies and techniques for handling conflict at work.

Management 98

Management Emotional Intelligence Absenteeism Construction 98

First Friday Book Synopsis

AUGUST 26, 2013

In What Keeps Leaders Up at Night: Recognizing and Resolving Your Most Troubling Management Issues, published by AMACOM, Nicole Lipkin offers a wealth of information, insights, and counsel on how to accelerate personal growth and personal development.

Active Listening 75

Active Listening Executive Coaching Magazine Consultative 75

HR Digest

AUGUST 26, 2023

In today’s rapidly changing business landscape, effective people management skills are crucial for leaders and managers. People management encompasses a range of responsibilities, from recruiting and onboarding to training and development, performance management, employee engagement, and more.

Skills 98

Skills Management Emotional Intelligence Active Listening 98

N2Growth Blog

NOVEMBER 27, 2023

One key strategy to achieve this is through active communication and active listening. Active communication involves expressing ideas and thoughts clearly and actively engaging with the coach to understand their perspectives better. When leaders actively listen, they respect and value the coach’s expertise.

Executive Coaching 409

Executive Coaching Execution Active Listening Metrics 409

Lead Change Blog

AUGUST 24, 2018

Combatting the impact of individuals’ cynicism, especially when exacerbated by an apparent lack of buy-in from middle management. A lack of ‘Why’ and ‘Can Do’ modeling, especially by leaders and managers. Uncertainty and confusion on the part of managers tasked with handling “sensitive material.”

Management 177

Management Restructuring Definition Middle Management 177

Lead from Within

APRIL 5, 2024

Active Listening: Trust is consistently forged through listening. Great leaders don’t just hear what their team members say; they actively listen, empathize, and take action based on the feedback and concerns they receive.

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Active Listening Bond Delegation Loyalty 132

HR Digest

DECEMBER 4, 2022

A good manager is a great asset to both an organization and its employees. Not only are they able to manage their team well, but they also possess some strong leadership skills that can have a positive effect on those around them. How to Know If Your Manager is Good. Good managers are important to every organization.

Management 122

Management Delegation Environment Micromanagement 122

Rich Gee Group

DECEMBER 11, 2023

Take Action: Practice active listening. It's about understanding your emotions and those of others to manage interactions successfully. This includes verbal communication and non-verbal cues like body language and attire. Work on clarity, brevity, and the compelling ability to articulate your vision.

Execution 368

Execution Development Emotional Intelligence Self-aware 368

HR Digest

MARCH 31, 2023

Effective employee performance management is critical for achieving organizational goals and enhancing employee satisfaction and productivity. What does managing employee performance mean? Workforce performance is the foundation of effective performance management. How can employee performance be managed?

Motivation 98

Motivation Development Management Team 98

Lead from Within

JANUARY 16, 2024

Embrace the different perspectives, experiences, and backgrounds of your team members, and actively seek their input. Active Listening to Understand: Active listening is a crucial skill for leaders to develop. By valuing diversity, you promote a culture of respect and understanding.

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Active Listening Diversity How To Guidelines 183

Let's Grow Leaders

JANUARY 5, 2024

Navigating Workplace Conflict in a Changing World (03:51) Kilmann discusses the rising relevance of conflict management against the backdrop of global changes like diversity, deregulation, and political polarization. This instrument challenged existing notions by providing a more accurate reflection of how individuals engage in conflict.

System 234

System Organizational Behavior Tools Active Listening 234

Chartered Management Institute

AUGUST 4, 2023

Can better management and leadership nurse the NHS back to health? Author Nigel Cassidy / Photography Fabio De Paola Some people say the problem with the NHS is too many managers. Intriguingly, it also has an operational team largely made up of Chartered Managers. As much as anything, this is a management story.

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Chief Operating Officer Management Leadership Crisis Management 98

Lead from Within

JUNE 2, 2023

Here are six effective ways leaders can emotionally connect with their team: Show genuine interest: The most effective leaders show genuine interest in their team members by actively listening and engaging with them. This helps to create a strong sense of emotional connection.

Team 186

Team Active Listening Delegation Environment 186

Great Leadership By Dan

OCTOBER 9, 2018

One of the most important skills for any manager is listening. Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader. Listening isn’t rocket science.

360-Degree Feedback 289

360-Degree Feedback Management Self-aware Open-book 289

N2Growth Blog

NOVEMBER 8, 2023

One key aspect of effective communication is active listening. Active listening involves hearing what others are saying and understanding their perspective, emotions, and underlying motivations. By actively listening to their team members, leaders can create an environment where everyone feels heard and valued.

Consultative 373

Consultative Succession Executive Coaching Long-term 373

Lead from Within

SEPTEMBER 7, 2023

This can help you manage your time effectively and ensure that you are able to focus on your priorities. Practice active listening: Paying close attention to what others are saying and actively listening to their perspectives can help you gain a better understanding of the wants and needs of your employees.

Self-aware 167

Self-aware Leadership Active Listening Leadership Styles 167

Lead from Within

MAY 30, 2023

Provide resources: Offer your team resources such as stress management training or access to a company-wide Employee Assistance Program (EAP). These resources can provide valuable tools and support for managing stress. This means actively listening to your team members and trying to understand their perspective and feelings.

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Stress Team Active Listening Teamwork 211

N2Growth Blog

DECEMBER 5, 2023

This executive role focuses on developing and implementing human resources strategies to manage the workforce and create a positive organizational culture. In today’s dynamic business environment, the CPO plays a pivotal role in talent management, recruitment, and retention.

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CPO Human Resources Compliance Human Capital 388

HR Digest

NOVEMBER 17, 2023

Wondering how to help managers succeed? A Udemy Research report found that 51 percent of millennials and GenZ are likely to quit a job because of a bad manager and 43 percent of their older coworkers would do the same. A manager controls the pulse of an organization and acts as a substitute for the top leaders of an organization.

360-Degree Feedback 52

360-Degree Feedback Management How To Training 52

Lead from Within

OCTOBER 24, 2023

Leading effectively requires emotional intelligence, which involves being able to recognize, understand, and manage one’s own emotions as well as other people’s emotions. Therefore, a leader should work on developing emotional intelligence by gaining self-awareness, managing emotions, and seeking growth opportunities.

Emotional Intelligence 167

Emotional Intelligence Self-aware Leadership Resistance 167

CO2

NOVEMBER 17, 2023

Promoting Active Listening Active listening is a crucial skill that complements effective questioning. Leaders should encourage active listening among team members to understand the needs and perspectives of others fully.

Power 78

Power Active Listening Leadership Environment 78

Lead from Within

SEPTEMBER 6, 2023

Practice active listening: Active listening involves paying full attention to others and showing them that you value their opinions and ideas. Utilize the power of social proof: Social proof is the idea that people are more likely to do something if they see others doing it.

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Active Listening Leadership Tools Motivation 151

Lead from Within

NOVEMBER 9, 2023

There are habits that great leaders do to be great communicators: Active listening: Great leaders are active listeners. They listen to their team members and stakeholders with an open mind, and actively seek out their opinions and feedback.

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Active Listening Audience Execution Information 139

Chartered Management Institute

MAY 2, 2023

The good listeners checklist ​​ Four simple steps to develop better active listening As a hospitality professional, his everyday role also requires an expert listening ear. People are our business, so we need to listen to them,” he explains.

Management 52

Management Hotels Porter Learning-by-Doing 52

Eric Jacobson

JANUARY 14, 2024

In their book, Millennials Who Manage , authors Chip Espinoza and Joel Schwarzbart , quote Donna Hicks's explanation about how dignity is different from respect. Actively listen in order to understand them. Dignity is a feeling of inherent value and worth. Understanding - Believe that what others think matters.

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Active Listening Commitment Motivation Books 100

Leading Blog

MAY 15, 2023

A 1995 Academy of Management Review journal article, “ An Integrative Model of Organizational Trust ,” is often cited for its breakdown of the factors of trustworthiness. Managing your reputation is key. Bring empathy to the table Be sure to practice active listening. So always guard your reputation.

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Tips Reputation Covey Long-term 396

Lead from Within

JANUARY 25, 2024

Great leaders understand that fostering a cohesive workplace is not just about managing people; it’s about inspiring and guiding a unified team towards shared goals. Actively listen to what they have to say and address their needs. When conflicts are managed well, they can lead to greater understanding and cohesion.

How To 168

How To Diversity Brainstorming Active Listening 168

Lead from Within

NOVEMBER 16, 2023

Practice active listening: As a leader, it’s important to show that you are actively listening by making eye contact, nodding, and repeating back what the other person has said. Interrupting can come across as dismissive or disrespectful and can make the conversation more difficult.

Leadership 168

Leadership Active Listening Follow-up Objective 168

Great Leadership By Dan

OCTOBER 1, 2012

Managing your first direct reports is one of the most challenging transitions a leader will ever have to navigate. There are lots of things an aspiring leader can do to get ready to be a manager, including on the job experiences, reading, taking courses, and learning from others. SL is a must-have leadership framework for any manager.

Management 250

Management Tips Executive Coaching Situational Leadership 250

Nathan Magnuson

DECEMBER 5, 2016

Active Listening. Active listening requires some of the most discipline of any skill there is – but the dividends are enormous. Quite simply, active listening seeks simply to understand the situation and delaying the need to formulate a response or craft a solution. Asking Questions. Clarifying Ideas.

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Active Listening eBook Commitment Resistance 120

Strategy Driven

MAY 14, 2021

There are many resources that a manager must effectively maximize for the success of their business, but by far the most vital and often the most tricky is the resource that is their employees. Fortunately, you can get some insight on how effective managers deal with this aspect of business in the post below. Encourage teamwork.

Management 69

Management Teamwork Active Listening Advice 69

Strategy Driven

AUGUST 11, 2023

Transparent communication kindles trust, eliminating confusion, while active listening sparks meaningful dialogue and tailors solutions. Cohesive messaging enhances reliability, managing client expectations, while empathy injects a personal touch, resonating emotionally.

Training 115

Training Active Listening Bond McKinsey 115

Lead from Within

APRIL 28, 2023

This means actively listening to their concerns, offering support, and being there for them when they need it. By demonstrating care for your employees and their contributions, you set a benchmark for other managers to do the same and help foster a culture of gratitude.

Benchmarking 192

Benchmarking Active Listening Guidelines Team Building 192

Chartered Management Institute

AUGUST 3, 2023

Significantly, according to Gallup, 70% of team engagement is attributable to the manager. The truth is, busy and time-starved managers don’t have the capacity to become coaches on top of their day-to-day responsibilities. These are three behavioural changes managers need to make to foster more engaged, productive employees.

Strategy 52

Strategy Management Advice Globalization 52

Mike Cardus

APRIL 2, 2023

7 Ideas to attract trust to your work-culture organization: Listen actively : Listening is essential when people share their feedback or concerns. Take action , and Build the middle : Change, work-culture, and satisfaction with your work must not all be Sr Management. Organizational change happens (mostly) middle-out.

Strategy 88

Strategy Active Listening Case Study Follow-up 88