HR Digest

OCTOBER 6, 2018

Although the FMLA is one part of fixing the workplace, employers must remain agile to its challenges to continue to grow. Special hours of service eligibility requirements apply to airline flight crew employees. Strategic recruitment and onboarding can help employers change expectations of how and where people work.

Learning Curve 40

Learning Curve Training Short-term Competitive Advantage 40

The Practical Leader

OCTOBER 24, 2011

Southwest Airlines, Wal-Mart, IBM, ING, 3M, and Proctor and Gamble are some of the adaptive cultures providing insights to the enduring success growing from their highly effective cultures. continuous improvement, adaptability, agility, and speed). Steps in The Culture Cycle. Core Phenomena (Trust, Engagement, and Ownership).

Heskett 49

Heskett Kotter Books Review 49

Harvard Business Review

JANUARY 7, 2013

Too often, old, legacy processes prevent companies from having that agility. Although the use of social media in BPM may still be in its infancy, its potential for increasing the agility of business processes — allowing for change in the early stages of product development, for example — is immense.

BPM 8

BPM Media Process Airlines 8

Harvard Business Review

AUGUST 29, 2018

Yet it also gives you an agile way to work: you don’t waste time or dollars when there are no results, and you develop a fast-fail mentality to learn what works and what doesn’t. Now, companies invest in ways that support a smaller, more agile approach so they can adjust as they find out what works.

Strategy 8

Strategy Content Enterprise Architecture Agility 8

Harvard Business Review

AUGUST 21, 2013

It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines. As with American Airlines, each competitive advantage with IT is temporary. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

DECEMBER 19, 2013

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.

Airlines 9

Airlines Automotive Competitive Advantage Cost 9

Harvard Business Review

SEPTEMBER 16, 2016

For instance, recall the global system-wide outage that struck Delta Airlines in August, 2016 resulting in the unprecedented grounding of all flights. While most firms associate the consequential costs of these types of events as their risk, EvD is a subtler figure, which is revealed in persistent loss scenarios.

Intangible Assets 8

Intangible Assets Intellectual Capital Corporate Accountability Activity Based Costing 8

Harvard Business Review

JUNE 13, 2014

Just as Southwest Airlines, for instance, has a low cost, point-to-point operating model that disrupted its hub-and-spoke competitors, Amazon has a radically different and better operating model that will crush any competitors who are making one change in nine weeks, while it is making changes every eleven seconds.

Software 8

Software Industry Productivity Products 8

Harvard Business Review

JANUARY 28, 2016

For example, when Hess Corporation launched its 2020 Change Initiative, CEO John Hess challenged his entire leadership team to come up with solutions that would make the company more agile, cost conscience, and faster at decision making. The companies that pull it off have transformation leaders that commit to a relentless learning process.

Succession 8

Succession Agility Globalization Learning-by-Doing 8

Harvard Business Review

AUGUST 28, 2015

Instead of making the leap to an entirely new form of organization — a radical change not without its pitfalls — perhaps we should think more seriously about the problem of agility itself. Southwest’s mission of being the low-cost airline drives everything it does, from the planes it buys to the routes it competes on.

Groupthink 8

Groupthink Agility Diversity Retail 8

Harvard Business Review

DECEMBER 8, 2011

GE Healthcare partnered with private diagnostic centers and airline companies to locally produce radioisotopes — and make deliveries on a just-in-time basis to small-town hospitals around the country.

Innovation 19

Innovation Incubator Hypercompetition Banking 19

Harvard Business Review

JANUARY 26, 2012

In classic cases of industry disruption, such as in steel or airlines , incumbent firms have tens of thousands of employees. Still, being astute and agile does not guarantee immunity to disruption. But VC firms are small places, and even the largest ones only have a few dozen investment professionals.

Disruptive Innovation 14

Disruptive Innovation Hedge Venture Capitalist Venture Funding 14

Harvard Business Review

SEPTEMBER 7, 2015

People Express, for example, is a business simulator that provides players with a rich inside perspective on starting and managing an airline. Exogenous shocks (new technologies, economic-political events) were incorporated as well to train players to stay agile and flexible. Games allow different scenarios to be tested.

Seminar 8

Seminar Learning Curve Strategy Comparison 8

Harvard Business Review

NOVEMBER 26, 2015

buying an airline ticket or configuring a printer). By making authenticity a core value from the start of employment, organizations may not only inspire greater commitment and effort but also strategically allow for the type of “positive deviance” that keeps them fresh and agile.

Power 8

Power Outsourcing Self-aware Airlines 8

Harvard Business Review

OCTOBER 18, 2016

If it would have an immediate business impact, such as the impact that an airline’s loss of its reservation systems would have, then it is likely to be a key operational investment. Executives can sometimes struggle differentiating between key operational and support investments. Development approaches.

Tools 8

Tools Competitive Advantage Operations Technology 8

Harvard Business Review

MAY 13, 2014

The Lean Startup approach is enabling GE to take “ Agile ” and “ Lean ” methods, which they had been using to improve operations, and apply them to starting businesses. As I described in a previous post , GE is working with Eric Ries, a Silicon Valley entrepreneur and author recognized for pioneering the Lean Startup movement.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Skip Prichard

FEBRUARY 24, 2021

His book CULTURE RENOVATION: 18 Leadership Actions to Build an Unshakeable Company contains Kevin’s extensive experience and research into turning cultures into agile, innovative, and resilient powerhouses. Kevin Oakes is the head of one of the world’s leading HR research firms, the Institute for Corporate Productivity (i4cp).

Open-book 100

Open-book Learning-by-Doing Definition Company 100

Harvard Business Review

APRIL 22, 2015

Scale drove consolidation and globalization of industries throughout the mid-twentieth century and it still does today, such as in steel, airlines, pharmaceuticals, and telecommunications. Scale and efficiency are mostly about competing by lowering costs.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Harvard Business Review

DECEMBER 4, 2015

The argument for the inclusion of the business community went like this: corporations have the combination of skills, resources, motivation, and agility to implement changes on a global scale. We’re an airline,” and a clean, VW-style ad that shows a Jetta with the text: “We’re sorry that we got caught.

PPM 8

PPM Policies Engineering Airlines 8

First Friday Book Synopsis

AUGUST 21, 2011

Here is an excerpt from an article co-authored by Jon Katzenbach, Laird Post, Jonathan Gruber, and Aurelie Viriot, featured by The Katzenbach Center at Booz & Company.

Motivation 70

Motivation Article Company Goal 70

Tanveer Naseer

MAY 31, 2016

Among the companies that use this practice are Southwest Airlines, Harley-Davidson, and Whole Foods Market, which have all enjoyed sustained growth after adopting explicit practices of transparency. Create multiple paths for raising and testing ideas Developing and presenting ideas is a key skill for strategic leaders.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

OCTOBER 2, 2015

Less than one in 10 firms said they “innovate in an agile way.” In the 1950s, Boeing was an insignificant player in commercial airliners. ” A 2014 survey by Deloitte of top U.S. Leaders must define the new direction and how it will change everyone’s priorities. Yet, Boeing’s leaders did not flinch.

Management 8

Management Drucker Survey Globalization 8

Harvard Business Review

MAY 25, 2012

The Lean Startup has crystallized many of the ideas fundamental to successful innovation and provided companies with additional ways to understand and make room for rapid iteration, agile development, and in-market testing of new ideas. One might think of this approach as testing multiple MVPs in parallel.

Ries 16

Ries Business Model Entrepreneur Agility 16

Strategy Driven

FEBRUARY 11, 2016

Whether or not that outlook begins to uptick not only depends upon how agile, adaptable, creative and resourceful entrepreneurs can be in planning for, or reacting to, market conditions, revenue and brand-building opportunities and other key concerns, but also how well they maintain a forward-thinking mindset. And, rightfully so.

Entrepreneur 50

Entrepreneur Loyalty Airlines Advertising 50

Harvard Business Review

JULY 28, 2014

Digital CMOs are agile marketers who embrace the mantra “test and fail to learn and scale.” Delta Airlines, for example, has applied this technique to its websites, kiosks, in-flight Wi-Fi and entertainment, resulting in what it describes as a holistic set of touchpoints that inform the customers’ opinion about the brand.

Storytelling 11

Storytelling Brand Audience Marketing 11