Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. The lesson here for new CIOs, in Higher Ed or elsewhere, is to know your audience and know them well.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

JULY 19, 2017

Zurich Insurance Group Takes Its IT Infrastructure to the Agile Cloud. Digital disruption is rewriting job descriptions too, especially for the CIO. Internal departments and employees were once seen as the CIO’s customers. Advanced Analytics Are Crucial to Digital Transformation.

Technology 8

Technology CIO Content Customer Intimacy 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

SEPTEMBER 17, 2013

But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors. Turning IT into an Agile Business Process.

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

AUGUST 9, 2013

Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. At the same time, the trend also heightens the expectations of CIOs'' internal customers to deliver better solutions at greater speed. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

NOVEMBER 27, 2018

Leading supply chain organizations, for example, are embedding agility and responsiveness into their DNA to catalyze the digital supply chain into action. High-performing marketing organizations have developed a more agile style of working to keep their brands competitive amid rapid marketplace shifts.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

JUNE 21, 2017

That means retailers must learn to compete head-on with Amazon in two fundamental capabilities: agile innovation and expense management. This innovation in innovation requires moving from predictive plans (based on increasingly unpredictable market conditions) to adaptive, agile innovation teams. Agile innovation teams are small.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

JULY 31, 2013

But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. The tech staff at companies like Google, Facebook and LinkedIn use agile, iterative development techniques to deliver improvements fast. Are We Asking Too Much of Our CIOs?

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

DECEMBER 8, 2010

To begin to answer these questions, we conducted some qualitative research, using in-depth interviews with about two dozen CIOs and senior IT managers whose organizations have evaluated or adopted cloud computing services. Agility is also a plus. How can managers generate competitive advantage from their cloud investments?

Competitive Advantage 15

Competitive Advantage Development CIO Survey 15

Harvard Business Review

FEBRUARY 17, 2016

Clearly, business managers and CIOs are lagging. Again, while there is evidence of a shift in enterprise IT to more user-centric and agile ways of developing and deploying apps, the world of corporate IT is dominated by legacy infrastructures, hardware, systems and, unfortunately, some IT people. Transforming legacy IT.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. New, more agile , software development tools and testing methods are utilized. Google''s CIO on How to Make Your IT Department Great.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

FEBRUARY 13, 2012

The CIO has to know what's going on in finance and marketing, for instance, and P&L experience is important even for support functions like human resources. Running a company has become dramatically more complicated, and your skill set has to keep pace. C-level jobs have become less circumscribed.

Execution 15

Execution P&L CFO Globalization 15

Harvard Business Review

FEBRUARY 15, 2012

How do we reduce the performance drag of top-heavy management structures, replace "manager-management" with a more agile self- or peer-management, and create a vibrant social system in the process? It's a big-ticket shift that is already yielding big impact — from employee engagement to increased agility to real performance gains.

Bureaucracy 12

Bureaucracy Company Agility CIO 12

Harvard Business Review

NOVEMBER 22, 2017

There’s no question that legacy IT systems are too slow and rigid for the agility that digital business demands. In order to gain the desired flexibility while controlling costs, she advises CIOs to build not just a service platform but a set of digital services to go along with it.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

AUGUST 21, 2013

The only competitive advantage comes though agility, keeping ahead of the competition, moving on to the next technology wave. Google''s CIO on How to Make Your IT Department Great. As with American Airlines, each competitive advantage with IT is temporary. Competitors copy or suppliers commoditize to erase these advantages.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” The advice boils down to building better strategic foresight and creating more agile management and operations. My father worked at IBM for 35 years. Insight Center. The Future of Operations.

Constraint 8

Constraint Supply Chain Resources Operations 8

Strategy Driven

FEBRUARY 7, 2019

But what if someone could help 50 salespeople learn how to think and plan the way he did with the CIO? You can also more readily and accurately identify gaps and make the changes needed, quickly, in an agile manner, to meet the business outcome. By itself it doesn’t produce a major business impact. Or 500 salespeople?

CIO 85

CIO Guidelines Chief Information Officer Learning-by-Doing 85

Harvard Business Review

DECEMBER 30, 2011

That was the question Todd Pierce asked himself in 2006 after years of experimenting with the full menu of trainings, meetings, and competency models in his capacity as CIO of biotechnology giant Genentech. Through PEP we have created a smarter, more agile, and more responsive organization," says Pierce.

Development 17

Development Biotechnology CIO Short-term 17

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives. The relationship, however, has often been a fractious one.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

AUGUST 5, 2013

Increasingly, business leaders are driving transformation projects in areas like digital marketing, multi-channel sales, and product-content and customer-information management, pushing the CIO and IT organization to respond in new, faster, and different ways. Today''s CIO Needs to Be the Chief Innovation Officer. the IT function).

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

AUGUST 1, 2013

CIOs need to provide infrastructure at a lower cost and with more agile capability. Reinventing corporate IT requires more than changing the role of CIOs and IT in a digital age. Today''s CIO Needs to Be the Chief Innovation Officer. Are We Asking Too Much of Our CIOs? Yes, the devil is in the details.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

AUGUST 7, 2017

Companies deploying IoT successfully in industrial sectors such as manufacturing, oil and gas, mining, and transportation are seeking multiple agile partners with open IP architectures to co-create solutions. How the best companies get up to speed.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

AUGUST 20, 2013

Small, agile cycles of development and risk assessment help to measure goals, evaluate success and easily change execution strategy. Google''s CIO on How to Make Your IT Department Great. Don''t measure and punish failure; measure and celebrate learning. Failing fast and moving forward is a big win. IT Doesn''t Matter (to CEOs).

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

JULY 28, 2011

With not a little pride, Procter & Gamble CEO Bob McDonald and Filippo Passerini, his CIO, told Fortune Brainstorm conference attendees that digital investment had successfully transformed their company's transparency and agility. In agile enterprises, he suggested, increased transparency delayers top management.

Micromanagement 14

Micromanagement Management Agility CIO 14

Harvard Business Review

APRIL 8, 2014

Given the success of the program in 2013, IBM’s CIO decided to invest $7 million to expand iFundIT in 2014. Software companies have developed an alternative approach (“Agile” and “ Scrum ”) that uses rapid cycle testing of product features to see what customers like.

Software 8

Software CIO Early Adopters Project 8