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First Look: Leadership Books for October 2023

Leading Blog

H ERE'S A LOOK at some of the best leadership books to be released in October 2023 curated just for you. Leadership experts Frances Frei and Anne Morriss argue that this belief is deeply flawed—and that it keeps you from building a great company. What Hollis did was vulnerable, but it was not leadership.

Books 278
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May 2021 Leadership Development Carnival

Lead Change Blog

Welcome to the May 2021 Leadership Development Carnival! We’re excited to share posts from leadership experts from around the globe on the topics of communication, development, engagement, motivation, productivity, team building, and more. Marcia Reynolds of Covisioning Transformational Leadership provided Stop Saying Stupid Things.

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Preview Thursday: The 9 Dimensions of Conscious Success

Lead Change Blog

My father worked for United Airlines in a variety of executive positions, rising up to becoming the assistant to the president. David Nielson brings over four decades of corporate, Fortune 500, and private consulting experience in organizational change management, leadership development, and training.

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New Approaches to Leadership Development: A New VUCA Filter

Great Leadership By Dan

When I worked at Southwest Airlines, we were taught that we were in the customer service industry even though we flew airplanes. About the author: Lorraine Grubbs recently co-authored “Beyond the Executive Comfort Zone: Outrageous Tactics to Ignite Individual Performance” ( www.executivecomfortzone.com ).

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Common Purpose Leadership

Leading Blog

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. In the case of Enron, Sherron Watkins signaled to Ken Lay, the chairman of the organization, that something was wrong with the company’s partnerships and the way they were kept off the books.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Leadership Tip: great service cultures give employees leeway and power. a classic book about Southwest. Employee control over how they carry out their duties.

Airlines 108
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Leadership Biz Cafe #6 – Andrea Kates on Fostering Innovation

Tanveer Naseer

That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”. for Canadian readers) To learn more about the Business Genome and how it can help with your organization’s next innovation project, visit businessgenome.com.