Lead Change Blog

OCTOBER 3, 2018

Sinek reflected and surmised that the true problem he observed was that this airline did not trust their employees to manage what is in front of them and handle it competently. Sinek states that one principle he looks for in successful companies is vulnerable teams. Vulnerability . Vulnerable employees are unguarded and empowered.

Airlines 284

Airlines Simon Micromanagement Training 284

Lead from Within

APRIL 14, 2020

At the core of leadership is the leader’s responsibility to calm people down and engage them in a way that provides comfort and assurance along with honesty. When your employees are anxious, when their work schedules change, when nothing is operating normally it’s easy for people to feel scattered and disengaged. The Leadership Gap.

How To 218

How To Airlines Uncertainty Creativity 218

Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Leading Blog

AUGUST 8, 2011

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. He set this as the measure of success for the company. In order to underscore this goal, Bethune decided to send every employee a check every time the company was first in on-time arrival.

Leadership 282

Leadership Simon Cooper Gordon 282

Great Leadership By Dan

JUNE 16, 2012

In matrix companies, much work takes place across functions with employees reporting to multiple bosses and participating in teams created across departments and areas of expertise. To adapt to fast-changing market conditions and to respond to complex customer challenges in today’s competitive landscape, companies must innovate.

Environment 250

Environment Self-aware Leadership Emotional Intelligence 250

Leading Blog

JULY 25, 2019

New startups appear out of nowhere and challenge not only established companies, but entire industries. No startup with so much as a modicum of sense would even try to beat the established company in this type of innovation. Alphabet has excelled in this approach, but other legacy companies are also increasing their experimentations.

Innovation 225

Innovation Organization Bottom-up Airlines 225

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Posted in Uncategorized 10 Responses to “When Servant Leadership Goes Awry&# Kevin W. Please stop by again!

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Leading Blog

JANUARY 14, 2019

As a result, they are viewed as having less leadership potential. Many companies have failed to make the shift from the traditional planning mindset to a learning-by-doing approach. Rather than simply benchmarking direct rivals, companies need to think broadly about the full range of substitutes against which they compete.

Creativity 272

Creativity Benchmarking Learning-by-Doing Construction 272

Leading Blog

NOVEMBER 3, 2023

airline companies have pointed fingers at the Federal Aviation Administration (FAA) as the biggest cause of outages, even as the FAA has fired back at airlines. The biggest challenge for companies when it comes to operational excellence is siloed behavior. In the U.S., Recall how the U.S.

Industry 272

Industry Stage-Gate Organization Company 272

Leading Blog

OCTOBER 24, 2011

For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments. They call these companies "10Xers" for providing shareholder returns at least 10 times greater than their industry. 10X Leadership Behaviors.

Contingency Plans 280

Contingency Plans Collins Creativity Airlines 280

HR Digest

NOVEMBER 17, 2018

Since the industrial revolution days, companies and economists have been after means of increasing productivity. While economists seek this increase by means of better policies and procedures, companies aimed at improving employee productivity. Perhaps your company doesn’t have one yet. Develop employee work performance metrics.

Productivity 69

Productivity Products Metrics Micromanagement 69

Tanveer Naseer

SEPTEMBER 17, 2013

Through both of these exercises, I demonstrated how the growing distractions and communication channels leaders now have to manage in their day-to-day affairs can so easily cause us to drift from the leadership path and direction we originally set out to take. That this is something that only we could do.

Organization 274

Organization Conference Audience Globalization 274

Coaching Tip

FEBRUARY 23, 2012

The companies that thrive and win as social enterprises will be those that do the most with their social connections. Just because all companies now possess the technological capability to hold social conversations with employees, customers and stakeholders, this does not mean we can automatically make these conversations valuable.

How To 110

How To Airlines Innovation Media 110

Surviving Leadership

JUNE 29, 2017

Companies are constantly looking for differentiators. It will make or break your company! Whether or not you personally like Southwest Airlines (and I love them, so there), you can’t argue with their success in a tough industry. In the first tech bubble, it was all about stock options and perks like kegs in the breakroom.

Human Resources 70

Human Resources Diversity Airlines Learning-by-Doing 70

Coaching Tip

DECEMBER 27, 2012

The new business paradigm is rooted in four key pillars: higher purpose, stakeholder integration, conscious culture and management, and conscious leadership. What are some companies that practice conscious capitalism? The company culture therefore tends to look for hgh EQ in leadership promotions.

Emotional Intelligence 84

Emotional Intelligence Short-term Long-term Price 84

HR Digest

OCTOBER 17, 2020

These key areas include: Manage operations with minimal loss and disruption to daily business flow. When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Executive Pay.

Short-term 59

Short-term Incentives Committee Long-term 59

HR Digest

OCTOBER 17, 2020

These key areas include: Manage operations with minimal loss and disruption to daily business flow. When it comes to internal communication, many organizations are primarily focused on direct and frequent communications from leadership urging their people to be calm about how they deal with the aftermath. Executive Pay.

Short-term 52

Short-term Incentives Committee Long-term 52

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

LDRLB

MAY 26, 2014

It’s not generally a technology problem; it’s a leadership problem. What we say is, long before Netflix showed up, long before any of these disruptives showed up, the leadership of these companies knows full well that there are technology disruptors that are on the horizon. You just don’t, you just don’t respond.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

NOVEMBER 17, 2015

Employee trust in management and commitment to the company have been in decline for decades. Only a minority of companies have managed to buck this decline and have built companies worthy of the human spirit. How to Be a Company That Employees Love. How do they do it? Let’s start with what doesn’t work.

Company 8

Company Teamwork Commitment Airlines 8

HR Digest

OCTOBER 6, 2018

The company is going to have to shift internal resources or pour in more funds to accommodate the absence of a trained employee. Special hours of service eligibility requirements apply to airline flight crew employees. At the end of the day, their bottom line depends on employee productivity. Staff More Strategically.

Learning Curve 40

Learning Curve Training Short-term Competitive Advantage 40

Harvard Business Review

OCTOBER 20, 2011

To get some empirically derived answers, we studied leaders of companies that grew to become great in highly uncertain, even chaotic, industries. They include the biotech, semiconductor, personal computer, and airline industries. But even so, they led their companies to great long-term financial performance.

Skills 15

Skills Leadership Long-term Airlines 15

Harvard Business Review

APRIL 13, 2017

It’s just one of several stories of late that have cast the company in a poor light. Checklists describe several standard critical processes of care that many operating rooms typically implement from memory. Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry.

Hawthorne Effect 16

Hawthorne Effect Airlines Efficiency Letter 16

Harvard Business Review

NOVEMBER 25, 2015

In a recent strategy meeting we attended with the leaders of a Fortune-500 company, the word “culture” came up 27 times in 90 minutes. How to Be a Company That Employees Love. Take for example the airline industry. Some companies make special efforts to design a highly motivating role. DAVE WHEELER FOR HBR.

Motivation 8

Motivation Company Airlines Survey 8

Harvard Business Review

OCTOBER 13, 2016

Culture is learned behavior — it’s not a by-product of operations. For example, I sit on the board of United Airlines. If you’re running a company that has been doing something a certain way for a long time, it can be hard to get everyone on board with doing it differently. It’s not an overlay.

Company 8

Company Innovation Airlines Learning-by-Doing 8

Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. When you think about it, internet retail today is similar to the airline market before frequent flyer programs were introduced.

Airlines 8

Airlines Retail Loyalty Price 8

Skip Prichard

OCTOBER 21, 2019

Oleg is a thought leader, author, business educator and consultant with over 25 years of experience operating businesses and consulting Fortune 500. Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. Leadership is not a dictatorship. Leadership is an art.

Leadership 88

Leadership Diversity Learning-by-Doing Licensing 88

Harvard Business Review

MAY 15, 2012

If you've spent any amount of time in executive retreats or leadership off-sites, you've probably been asked to participate in a familiar evaluation of your career and impact. What legacy did your company leave in its industry? What contributions did your business unit make to your company? Why might a company be missed?

Company 10

Company Brand Banking Long-term 10

Harvard Business Review

APRIL 12, 2013

But the kind of organization that marks our own historical moment is, arguably, the turnaround company. So what does it take for a leader to pull a company out of the doldrums, or indeed out of real or potential bankruptcy? In 2000, when Anne Mulcahy took charge of operations at Xerox, there were plenty of difficult topics to confront.

Company 8

Company Video CEO Crisis 8

CO2

JUNE 29, 2010

We believe the strength of any team is in the followers and there can be no leaders without followers, but the vast majority of research to date has focused on the leadership side of this equation. It is worth keeping in mind that some jobs have clear leadership requirements; virtually all jobs have followership requirements.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. senators, and headed worldwide communications at Campbell Soup Company. Being Change-friendly operates from a platform of respect and caring, not intimidation and contention. Change-friendly is also about leadership.

Hotels 124

Hotels Stress Resistance Restructuring 124

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. It told how American Airlines and others had introduced systems to help their customers choose their products and services.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

APRIL 2, 2014

The art of endurance can be studied in some of the world’s oldest companies. The company has been around for over 250 years. It started life as an ironworks company, pursued vertical integration by entering coal, eventually moved into pressed steel wheels before diversifying into front wheel drive technology and beyond.

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Harvard Business Review

MAY 16, 2011

Thus, great leadership looks the same wherever you are. Years later, he bought a financially ailing airline and transformed it into Asia's most profitable and fastest-growing low-cost operator. And everyone thinks about bigger possibilities — for the company and themselves.

Airlines 14

Airlines Mentor Environment CEO 14