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Unlocking Creativity: Are These Creativity-Inhibiting Mindsets Holding You Back?

Leading Blog

I N AN IBM global survey of CEOs, the overwhelming consensus was that more than rigor, management discipline, integrity or even vision, successfully navigating an increasing complex world will require creativity. In a world where we must adapt or die, we need creative solutions. But realistically, creativity is not like that.

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Scenario Planning vs. Forecasting: 6 Questions to Ask to Prepare for a Post-Pandemic Future

Leading Blog

Scenarios are also collaborative—typically involving teams of people, often from various levels within an organization—and there is often a creative dimension, as opposed to being purely based on quantitative number-crunching. passenger traffic for airlines). the results of a U.S.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. An employee in great service culture such as predominates at Nordstrom or Zappos or the Ritz-Carlton Hotel Company is expected to take positive, creative action on behalf of others.

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Observation and variations of the miracle question for innovation

Mike Cardus

Working to create a coherent story about the current environment, what is working well, their hopes for the time together, what better looks like in detail for each team member. It happened with a group of airline mechanics. We did some TRIZ tools, and we did some creative-problem-solving tools and some solution-focused tools.

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Make Work Fun Again

Lead Change Blog

Working in alignment with your endorphins and adrenaline creates a healthy environment. And people tend to gravitate towards the healthier environments at work. When our physical selves align with our mental selves in the workplace, we tap into a higher level of creativity, productivity, and commitment. Motivation. Camaraderie.

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Great by Choice

Leading Blog

For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments. Empirical Creativity: Bold, creative moves from a sound empirical base. Fanatic Discipline: Extreme consistency of action. Don’t overreact to events.

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Charismatic Leaders vs Visionary Leaders: 7 Indicators

Jesse Lyn Stoner Blog

Both create exciting, energized work environments. Consider the seamless transition at Southwest Airlines when Herb Kelleher stepped down as president because the vision had been internalized through out the company. Creativity — Do people envision ways to enrich the vision? What happens when they do?

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