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Let Algorithms Decide – and Act – for Your Company

Harvard Business Review

If you needed a hammer, for example, someone would manually produce one for you. The industrial revolution enabled the mass production of hammers with consistent quality and lower cost. Centuries ago everything was manufactured by hand. Certainly, some customization and personal touches were lost.

Hammer 8
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Let Algorithms Decide – and Act – for Your Company

Harvard Business Review

If you needed a hammer, for example, someone would manually produce one for you. The industrial revolution enabled the mass production of hammers with consistent quality and lower cost. Centuries ago everything was manufactured by hand. Certainly, some customization and personal touches were lost.

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The Long Road to “You’re Hired!”

Harvard Business Review

There are now around 100 manual-intensive workstations in three of Toyota''s Japanese factories, where younger employees learn how to, for example, turn and hammer metal into crankshafts. BONUS BITS Mixed Feelings Should Airlines Attach Advertising to Your Luggage?

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What investment in your business are you REALLY making?

Strategy Driven

Power gives the customer satisfaction award to an airline, what could the category possibly be? Relate Articles: All airlines are the same, except for their people. Let’s get real here, when J.D. Least crappy? Return on using voice-of-customer in YouTube, blog, and Facebook video posts. Video proof is the new proof.

ROI 50
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Inspiring Employees with a Values-Rich Environment

Strategy Driven

We call this the Values Blueprint method of changing culture and we recommend you engage in a two-day retreat with a group of your best players to hammer out what your values should be and what behaviors best exemplify those values. Ann serves on the Board of Directors for JetBlue and P.F. To read Ann’s complete biography, click here.