Skip Prichard
JANUARY 14, 2020
As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. A commitment to ongoing improvement via customer service training and retraining, from orientation (onboarding) onward.
Chart Your Course
SEPTEMBER 21, 2015
These often include airline miles, concert tickets and gifts. Conduct “brown bag” lunchtime workshops. The post Boost Your Business by Offering These (Affordable) Employee Perks appeared first on Leadership Speaker and DISC Training. You don’t have to be a Fortune 100 Company to provide great perks. Share credit card perks.
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Kevin Eikenberry
JANUARY 22, 2011
Unleash Your Remarkable Potential Newsletter Video Insights Connect With Me Ask Me A Question Public Workshop Dates Bud To Boss – Indianapolis, In Public Workshop Information Special Reports Online MBA Rankings This site runs on the Thesis theme for Wordpress.
Sales Wolf Blog
NOVEMBER 1, 2010
Equal Employment Opportunity Commission (EEOC) Uniform Guidelines on Employee Selection Procedures (1978) Uniform Guidelines on Employee Selection Walk The Talk The Dash, The Race, and Management, Training and Development Resources Workforce Management: information on employment law, human resource development and human resource management.
Strategy Driven
NOVEMBER 7, 2011
In providing research and developing training programs for various large corporations about managing change, we find that the biggest stumbling block for employees from top-down is lack of buy-in. Top executives have the vision, but often fail to get buy-in from managers who have to carry out the change initiative.
Harvard Business Review
JUNE 7, 2013
The digital marketer who effectively runs Qantas Airlines'' highly regarded — and very successful — loyalty program has an unusual iPad problem. Flight attendants on Australia''s flagship carrier can now get up-to-the-minute data on the airline''s most elite and valued frequent flyers displayed on their onboard tablets.
Harvard Business Review
JANUARY 6, 2011
If you have the choice between an Asian or Middle Eastern airline and a U.S. Do whatever you can to get status on Singapore Airlines as quickly as possible. If there is a company that has higher service standards than Singapore Airlines, I'd like to see it. If you go to Shanghai take the MagLev train.
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