A good manager is both a coach and a counselor. Generally, coaching should precede counseling. As a coach , a manager: identifies an employee's need for instruction and direction and this need is usually directly related to his or her performance or career goals. Coaching is collaborative. MORE >>

They were my childhood heroes, and I still vividly remember that night in July of 1969 when I ran outside moments after Neil Armstrong uttered that famous “one small step” line and stared at the moon, utterly captivated by the notion that a man was walking on it at that very moment. What are they? And lead well!! Leadership MORE >>

George Armstrong Custer was bold and daring If something is simple, the burden of proof should be on those who would make it complicated. We've always done it that way" is not a sufficient reason to keep doing it that way. If it ain't broke, don't fix it" is another unpersuasive argument. They may have understood something that we overlooked. MORE >>

Both include riding up a number of mountains, including the climb Lance Armstrong described as the hardest he'd ever ridden. At the moment I'm in the middle of training for a couple of cycling events on the continent over the summer. So I've been working hard to keep a good diet and ensure my weight is kept down for the summer. MORE >>

You can find other great advice about exit interviews in the book, The Essential HR Handbook , written by Sharon Armstrong and Barbara Mitchell. Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. How they felt about their pay. MORE >>