Tony Mayo

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What Happens in the Brain When We Disagree

Tony Mayo

I happened to see this article, What Happens in the Brain When We Disagree, a few minutes after coaching a client on an important negotiation. Tony Mayo Executive Coach.

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Poor Morals or Poorly Managed?

Tony Mayo

As I discussed in my popular article, Truth or Consequences: Beyond the Punishment Model, employers are too quick to act like cops with the result that employees respond like criminals. Here is more support for my advice, this time from a rigorous study of new restaurant software. Instead of using the software mainly […].

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Misunderstood Jargon

Tony Mayo

No sooner did I post my article on the pitfalls of misusing jargon that I found myself in a conversation confused by the use of technical terms without a shared context. A client mentioned his plan to delegate the task of staying in regular, informal contact with customers between transactions. We naturally […].

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You Don’t Need to be Crazy to be an Entrepreneur…

Tony Mayo

a clinical psychologist and author of The Hypomanic Edge In his article for The American Enterprise Institute, America’s Manic Entrepreneurs Dr. Gartner writes, “Successful entrepreneurs are … are highly creative people who quickly generate a tremendous number of ideas—some clever, others […]. Gartner, Ph.D.,

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Are Extroverts or Introverts Better Leaders?

Tony Mayo

Research summarized in an excellent article published by Wharton suggests a more nuanced answer. If you go by popular culture — television, movies, and books written by hero CEOs — you might think extroverts are natural leaders. Employees who are proactive and eager [.].

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Newspapers: Why bother?

Tony Mayo

You open the newspaper to an article on some subject you know well. Why Speculate? A talk by Michael Crichton International Leadership Forum La Jolla April 26, 2002 …the Gell-Mann Amnesia effect is as follows. In […]. For Executives Quotes and Aphorisms'

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Google Research Confirms Basics of Management

Tony Mayo

The New York Times recently ran a nice article about how Google–in its usual highly-analytic, data-driven way–measured the results of different management behaviors amongst its own workforce. The recommendations that emerged from this research will be familiar to readers of this blog.