HR Digest

JULY 6, 2021

A high attrition rate is a costly challenge for any business. Push factors such as poor leadership, lack of career development, lack of recognition, or unclear career paths may compel an employee to leave, start thinking about other options, talking to recruiters, or looking at ads on the internet, etc. Poor leadership.

Attrition 98

Attrition How To Career Survey 98

The Horizons Tracker

MARCH 24, 2021

economy and its continued leadership around the globe. Have measurable targets – Having female role models in senior positions is clearly beneficial in a number of ways, and the authors urge companies to have measurable targets for improving the diversity of their leadership team.

Chief Operating Officer 105

Chief Operating Officer Attrition Diversity Policies 105

CoachStation

AUGUST 11, 2015

People get hired or promoted into leadership roles every day. 1) The opportunity to develop our future leaders before placing them into leadership roles is an obvious one. Building employee skills, capability and awareness to be ready for leadership is ideal, yet is rarely applied well in practice.

Succession 136

Succession Self-aware Emotional Intelligence Attrition 136

Great Leadership By Dan

JULY 11, 2013

Meanwhile, their behavior has consequences: - Low employee morale, retaliation, passive aggression, attrition. More than a decade ago, I learned a set of simple principles that describe how the human operating system works, what’s behind our experience of life in the moment. Mistakes, loss of creativity and innovation.

Bond 243

Bond Attrition Absenteeism Bureaucracy 243

Harvard Business Review

APRIL 23, 2018

And, eventually, the drivers, many of whom had worked for the company for decades, became resentful. This type of top-down leadership is outdated, and, more importantly, counterproductive. Humility and servant leadership do not imply that leaders have low self-esteem, or take on an attitude of servility. Adapted from.

Servant Leader 17

Servant Leader Leadership Banking Learning-by-Doing 17

Strategy Driven

NOVEMBER 10, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. It examines methods for assessing a company’s knowledge gaps, creating a knowledge transfer plan, and nurturing a culture that encourages knowledge sharing and collaboration. Juliano Howard T.

How To 72

How To Tacit Knowledge Intellectual Capital Newsletter 72

Harvard Business Review

OCTOBER 23, 2017

The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and investing in their analytics capacity. This is giving us the opportunity to experiment with different change strategies within chosen populations in the company.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

SEPTEMBER 10, 2012

Gitanjali Group is a $1 billion company with a presence in US, UK, Belgium, China, Japan and India. In return, the company got a workforce of loyal employees, with less attrition and higher productivity compared to other firms. VP of Operations. This adds up to about 15% break for the company per youth.

Company 8

Company Crisis Attrition Public Relations 8

Harvard Business Review

MARCH 26, 2015

Over 200 publicly listed American companies have R&D budgets that exceed $100 million annually. Which companies allocate the highest proportion of that budget to engineering in China and India, specifically? The count of R&D personnel for each company was obtained by queries on LinkedIn. In fact, costs go up initially.

Offshoring 8

Offshoring CTO Company Engineering 8

Harvard Business Review

JULY 17, 2012

In our customer strategy work at Bain & Company , executives frequently express similar fears, often in far more colorful language. In our experience, the key to success in empowering frontline employees lies in giving them a framework within which to operate — and feedback about how they are performing within that framework.

Customer Loyalty 15

Customer Loyalty Loyalty Banking Call Center 15

Harvard Business Review

MAY 28, 2015

So I reached out to Brandon Webb, an innovative SEAL trainer/educator, and CEO of Force12 Media for real-world perspective on what industry could learn from a special operations sensibility. Before we redid the course, SEAL sniper school had an average attrition rate of about 30 percent. That scares me. This was a precarious time.

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

JULY 17, 2012

In our customer strategy work at Bain & Company , executives frequently express similar fears, often in far more colorful language. In our experience, the key to success in empowering frontline employees lies in giving them a framework within which to operate — and feedback about how they are performing within that framework.

Customer Loyalty 11

Customer Loyalty Loyalty Banking Call Center 11

Harvard Business Review

MAY 19, 2017

Many companies continue to struggle with advancing and retaining women. It’s a model that’s increasingly used in companies of all kinds looking to accelerate the development of their high-potential people. As in many fast-paced companies today, consulting staff operate without formal job descriptions or handbooks.

Diversity 10

Diversity Consultative Attrition Survey 10

Harvard Business Review

SEPTEMBER 26, 2011

There is a clear and growing divide among global companies operating in China. Picture this: your company has a key launch planned in China for the next fiscal year. Picture this: your company has a key launch planned in China for the next fiscal year. Some companies are stingy with titles.

Globalization 13

Globalization Attrition Skills Training 13

Harvard Business Review

NOVEMBER 18, 2013

Jason Bingham, a vice president at Trane North America and author of Cultureship: The ACBs of Business Leadership , told me the basics of how it works. There must be a clear connection between the target culture and the overarching strategy of the company. This assessment forms the basis of a conversation about the culture they want.

Survey 8

Survey Attrition Bottom-up Teamwork 8

Harvard Business Review

JUNE 7, 2012

It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. In 1992 the company was in cost-cutting mode, and, as former CFO Orry Fiume told me, it was consequently offering an early retirement package designed to reduce headcount. That's a good question.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. TIAA-CREF, the big financial services company, includes customer loyalty score improvement in senior executive compensation. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

DECEMBER 25, 2013

If you are running a large company anywhere in the world, you have almost certainly asked yourself some version of this question: “How can we get tens of thousands of employees to deliver memorable customer experiences that enhance our brand, all at a reasonable cost?”. Bush took over American Express’s far-flung service operations in 2005.

Call Center 8

Call Center Attrition Cost Center Learning-by-Doing 8

Harvard Business Review

JUNE 7, 2012

It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. In 1992 the company was in cost-cutting mode, and, as former CFO Orry Fiume told me, it was consequently offering an early retirement package designed to reduce headcount. That's a good question.

Attrition 12

Attrition CFO Deming Outsourcing 12

Harvard Business Review

SEPTEMBER 27, 2011

Called "Neutron Mary" at Pfizer, she had a reputation for excessive personal use of the Pfizer helicopter, tight control of relationships with the CEO at both companies, and harshness with her staff. When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out?

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

OCTOBER 26, 2016

She had made site visits a hallmark of her short tenure at the company’s helm, because they helped her see how frontline employees were weathering the changes she’d been spearheading across the bank. Sena Aslan, the CEO of FDM Turkey, wished the drive from the Ankara airport to the bank’s largest branch were a bit longer.

Case Study 8

Case Study CEO Banking Agility 8

Strategy Driven

FEBRUARY 4, 2020

Create thorough hiring, recruitment, and onboarding process that sieves through the job applicants to find the most suitable candidates to work in your company. Also, ask about the candidates’ career paths and goals to see if they align with what your company has to offer.

How To 67

How To Absenteeism Guidelines Cost 67

Harvard Business Review

AUGUST 10, 2018

Today, the data to answer those questions exists — it’s captured by the software-as-a-service firms whose services companies use to run their businesses. Mainstream software companies are beginning to hold “ data mirrors ” up to their customers, allowing scoring and benchmarking of their customers’ strategies.

Benchmarking 8

Benchmarking Software B2B GAAP 8

Harvard Business Review

APRIL 1, 2013

SAP's senior management asked Ferose to shore up employee morale at SAP Labs India, where the attrition rate had reached a painful 19% in 2009. Motivated by Ferose's participative leadership style, many self-organized teams at SAP Labs India have since tested and implemented dozens of innovative solutions to boost productivity.

Innovation 8

Innovation Attrition Software Globalization 8