Skip Prichard

JUNE 28, 2019

Fixing a car is complicated; disrupting the automotive industry is complex. Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. 10 Steps to Solving Complexity. You list 10 simple steps to solving complexity. Too many things are changing too fast.

Sull 71

Sull How To Insourcing Sharpe 71

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. The key difference is the degree to which reps have taken advantage of new technology (largely built into their CRM system) to share and learn from one another. The results?

Team 10

Team Metrics Compliance CRM 10

Ask Atma

MAY 5, 2012

Management 3.0 – a psychological shift. In my management 3.0 In this article, my description of management 3.0 In the management 3.0 So what does a Management 3.0 As a Management 3.0 Figure 2 – a management 3.0 Figure 3 – Management 3.0 you might say. Good point.

Business Model 93

Business Model Ries Agility Entrepreneur 93

Harvard Business Review

OCTOBER 16, 2018

ConnectMe leverages the world’s leading CRM cloud solution, Salesforce, to help organizations navigate the changing workplace and deliver an exceptional employee experience. How are those changes impacting business leaders, and what does that mean for human capital management? We measure attrition numbers and patterns.

Technology 10

Technology Consultative Content Human Capital 10