Lead Change Blog
JUNE 15, 2021
Mastering your metrics means knowing which measures best reflect the root cause of results. In a sense, traditional financial performance metrics like profit margin are blunt instruments when it comes to answering “why” questions. Changes in customer engagement or satisfaction metrics. So, how does a business measure relevance?
HR Digest
SEPTEMBER 15, 2021
An internal survey by Goldman Sachs junior employees detailing the crushing workload and the accompanying stress due to demanding bosses has led to some stocktaking about the working conditions in the industry and the high attrition rates. Banks now insist on weekend offs, no excessive overtime, and greater use of technology for routine work.
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HR Digest
OCTOBER 6, 2021
1] Organizations that are able to build a sustainable and differentiated worker-employer relationship will be able to stem attrition, traverse shifts in marketplace conditions, and thrive not just through the pandemic, but future disruptions as well. For example, traditional diversity metrics (e.g.,
HR Digest
JANUARY 15, 2020
This way attempts are made to develop such changes, reforms, and strategies in the organization that could help attain the contentment of employees from their workplace and ascertain their commitment to perform at their best to accomplish long term target goals and objectives for the organization.
HR Digest
JUNE 24, 2023
In this comprehensive guide, we will explore the concept of what HR analytics is, the benefits of HR analytics, HR analytics metrics and how it can transform businesses. Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals.
Harvard Business Review
JUNE 30, 2017
This is a particularly acute issue at the entry level, where employers have come to accept that high levels of attrition and low levels of productivity and quality are normal. The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion.
Harvard Business Review
OCTOBER 12, 2011
When I tried to get to the bottom of it, HR not only couldn't tell me the voluntary attrition rate, they couldn't even give me an employee headcount. The attrition rate turned out to be 45%. That would require, as Dominic Barton observes , balancing financial metrics with measures that track the ability to forge internal alignment.
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