Lead Change Blog

JUNE 15, 2021

Mastering your metrics means knowing which measures best reflect the root cause of results. In a sense, traditional financial performance metrics like profit margin are blunt instruments when it comes to answering “why” questions. Decreasing productivity, increasing regrettable employee turnover. Product performance issues.

Metrics 241

Metrics Attrition Price Cost 241

HR Digest

JANUARY 15, 2020

This way attempts are made to develop such changes, reforms, and strategies in the organization that could help attain the contentment of employees from their workplace and ascertain their commitment to perform at their best to accomplish long term target goals and objectives for the organization.

Human Resources 83

Human Resources Human Capital Long-term Attrition 83

HR Digest

JUNE 24, 2023

It provides valuable insights into employee behavior, performance, productivity, and interactions, enabling organizations to make data-backed decisions that drive business success. Instead of relying on intuition or anecdotal evidence, HR professionals can use data to make informed choices that align with organizational goals.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

JUNE 30, 2017

This is a particularly acute issue at the entry level, where employers have come to accept that high levels of attrition and low levels of productivity and quality are normal. The metrics we track include: productivity, cost savings in recruitment and training, quality, retention, and speed to promotion.

Training 11

Training ROI Attrition Metrics 11

Harvard Business Review

AUGUST 29, 2016

In the search for profitable organic growth, more and more companies are making major investments in optimizing the end-to-end customer experience – every aspect of how customers interact with the company’s brand, products, promotions, and service offerings, on and offline.

Retail 14

Retail Apparel Motivation Attrition 14

Harvard Business Review

OCTOBER 12, 2011

When I tried to get to the bottom of it, HR not only couldn't tell me the voluntary attrition rate, they couldn't even give me an employee headcount. The attrition rate turned out to be 45%. That would require, as Dominic Barton observes , balancing financial metrics with measures that track the ability to forge internal alignment.

Long-term 13

Long-term Attrition Six Sigma Balanced Scorecard 13

Harvard Business Review

JANUARY 9, 2014

The goal was to help sales reps exchange information about complex accounts. Collaboration is better not only among the reps selling into different parts of that customer organization but also across the product and marketing teams charged with building and positioning broader solutions for the customer. million in incremental revenue.

Team 10

Team Metrics Compliance Attrition 10