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CEOs Sometimes Need Outside Help

Harvard Business Review

Edmondson, and Herman B. At the mine site, project leader André Sougarret sought assistance while managing the boundaries of the rescue effort to screen out contributors who lacked expertise or workable proposals. Collaboration and coordination eventually improved , but still faltered at times. As Faaiza Rashid, Amy C.

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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

And the sheer complexity of building cars also plays a role — David Cole, the former head of the Center for Automotive Research (and son of a former GM president), insists that this is really what’s behind the ignition switch error and why it was so hard for the company to get to the bottom of the problem.