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Design thinking
Make Enterprise Software People Actually Love
Why IT is shifting from features to emotion.
by
Jon Kolko
by
Jon Kolko
February 12, 2015
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Design thinking
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Product development
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IT management
Jon Kolko
is a Partner at Modernist Studio, a strategy firm in Austin; the founder of Austin Center for Design; and the author of
Well-Designed: How to Use Empathy to Create Products People Love
(HBR Press, 2014).
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