Let's Grow Leaders

FEBRUARY 20, 2023

Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” Not to mention that no one can concentrate on twenty-seven metrics at a time.

Metrics 266

Metrics Balanced Scorecard Stress Long-term 266

Let's Grow Leaders

MARCH 9, 2015

Metrics matter. A balanced scorecard, with well-selected KPIs, will reinforce your strategy and align actions with goals. But when the metrics are the message, the business suffers. Talking only to metrics encourages such gaming, which wastes time and often gets people fired. . “94, 540, and 56.”

Balanced Scorecard 180

Balanced Scorecard Metrics Short-term Long-term 180

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study.

Strategic Planning 78

Strategic Planning Balanced Scorecard Planning Kotter 78

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study.

Strategic Planning 60

Strategic Planning Balanced Scorecard Planning Kotter 60

Harvard Business Review

APRIL 8, 2015

But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. The challenge for executives is, of course, to manage their conflicting goals, or so-called trade-offs. Business models Pricing Balanced scorecard'

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

NOVEMBER 29, 2010

An idea, behavior, or product is creative if it is both novel and appropriate to some goal. They were appropriate to the artist's goal of creating "a contemplative space that encourages participants to linger and experience an all-encompassing art environment.". And it quite effectively served its murderous goal.

Creative Accounting 15

Creative Accounting Creativity GAAP Balanced Scorecard 15

Harvard Business Review

OCTOBER 12, 2011

There is a simple but significant way to help achieve that goal: Evaluate and compensate CEOs, at least partly, on their ability to create a culture of aligned, engaged employees. That would require, as Dominic Barton observes , balancing financial metrics with measures that track the ability to forge internal alignment.

Long-term 13

Long-term Attrition Six Sigma Balanced Scorecard 13