First Friday Book Synopsis

AUGUST 23, 2014

“I have a strong feeling that a young reporter is entitled to one mistake and to have the holy bejeezus scared out of her to never do it again.” Nina Totenberg, reflecting on the time she was fired for plagiarism as a 28-year-old reporter (Quoted by King Kaufman, who concluded with this: If it’s a […]. Randy''s blog entries'

Banking 134

Banking Report Blog 134

First Friday Book Synopsis

DECEMBER 29, 2015

I had a problem that needed to be fixed inside my bank. I now do so much of my banking with my iPhone, and at the drive-through. But, the drive-through computers were down, and there was another problem with a replacement debit card, and I had to go inside my bank.… Where shall we start?

Banking 70

Banking Blog 70

First Friday Book Synopsis

OCTOBER 7, 2011

In 1904, Amadeo Giannini founded the Bank of Italy in San Francisco to provide personal as well as professional services to those such as recent immigrants who had been denied service from other banks. When the 1906 earthquake struck, Giannini removed all deposits from the bank building and away from the fires.

Banking 80

Banking 80

First Friday Book Synopsis

JULY 10, 2012

from Lies and Libor: The rate-fixing scandal should destroy the credibility of banks once and for all. The Libor malfeasance lays bare in an unusually clear way the basic fact that a modern bank is perfectly happy to lie when there’s money to be made. by Matthew Yglesias. some emphasis added). This has scandalized elements [.].

Banking 113

Banking Blog 113

First Friday Book Synopsis

OCTOBER 7, 2014

Arthur John Gossip, I think it was from his Warrack Lectures on preaching (quote paraphrased, from my memory banks from decades ago). “Woe to the one who goes to the concordance for his text in a moment of need, for he will not find it there.” Randy''s blog entries'

Banking 114

Banking Blog 114

First Friday Book Synopsis

JULY 8, 2013

Bob''s blog entries Associated Press BBC Brilliant Mistakes Brooke Manville Dorie Clark: An interview by Bob Morris Emerson College fidelity Financial Times Forbes Google Harvard Business Review Harvard Business Review Guide to Getting the Right Job Harvard Business Review Guide to Networking Harvard Business Review Press Harvard Divinity School HEC-Paris (..)

Wilde 112

Wilde Drucker Banking Brand 112

First Friday Book Synopsis

JULY 20, 2013

Bob''s blog entries Imagezoo/Getty Images Jimmy Black Kendall Marshall Global Wealth & Investment Management for Bank of America LinkedIn Phil Ford Raymond Felton Sallie Krawcheck the best performing teams are diverse teams The Secret to Putting Together an Insanely Successful Team Ty Lawson' Hint: They […].

Team 89

Team Succession Banking Diversity 89

First Friday Book Synopsis

MARCH 2, 2013

Schiff Professor of Investment Banking at Harvard Business School, with a joint appointment in the Finance and the Entrepreneurial Management Units. Josh Lerner is the Jacob H. He graduated from Yale College and Harvard’s Economics Department.

Banking 80

Banking Finance Organization Management 80

First Friday Book Synopsis

JULY 6, 2014

In an age of shrinking attention spans, non-stop interruptions, and a flood of information, the messages business leaders send out are getting lost in a sea of words. An experienced marketing executive, successful entrepreneur and author, Joe is recognized […].

Godin 80

Godin Wilde Drucker Banking 80

First Friday Book Synopsis

JANUARY 25, 2015

Toby) Cosgrove Harvard Business School James Merlino James O''Toole Key Bank McGraw-Hill MD: An interview by Bob Morris MD: Part 2 of an interview by Bob Morris Press Ganey Richard E. Bob''s blog entries "Vision without execution is hallucination" Ananth Raman Barak Obama Beth Mooney Dr. Delos M.

Banking 70

Banking Magazine System Tools 70

First Friday Book Synopsis

JANUARY 18, 2015

Toby) Cosgrove Harvard Business School James Merlino James O''Toole Key Bank McGraw-Hill MD: An interview by Bob Morris MD: Part 1 of an interview by Bob Morris Press Ganey Richard E. Bob''s blog entries "Vision without execution is hallucination" Ananth Raman Barak Obama Beth Mooney Dr. Delos M.

Banking 70

Banking Magazine System Tools 70

First Friday Book Synopsis

JULY 25, 2013

Bob''s blog entries 85 Broads Global Wealth & Investment Management for Bank of America Janet Hanson LinkedIn Networks are serving as a modern means for individuals to come together to exchange ideas and information Sallie Krawcheck Why A Woman''s Network? For […].

Banking 75

Banking Globalization Blog Article 75

First Friday Book Synopsis

OCTOBER 21, 2013

All of the tactics used by the oil, beverage, and banking industries to influence lawmakers at every level of government were pulled straight from the cigarette makers’ playbook: Distract people from the real problem; generate fear; split communities with rhetoric, pitting one group against another; encourage people to doubt scientific conclusions; (..)

Health Care 102

Health Care Industry PR Tactics 102

First Friday Book Synopsis

JULY 21, 2015

(This is a story from my memory banks – from decades ago. I’m sorry; I do not remember the name of the seminary). Many years ago, I read about a seminary. It had produced an unusually high number of Pastors for churches that grew in size and number. In other words, the graduates of this particular […].

Banking 70

Banking Books Blog 70

First Friday Book Synopsis

APRIL 9, 2012

His valuable insights have been sought after by leaders in companies such as Google, Amazon, Hewlett-Packard, Gap, Starbucks, Deloitte, Cisco Systems, Oracle, Bank of America, Citibank, and Microsoft. Garfinkle is recognized as one of the top 50 executive coaches in North America. He is the author of seven books and more than 300 [.].

Banking 75

Banking Executive Coaching System Execution 75

First Friday Book Synopsis

SEPTEMBER 27, 2013

Bob''s blog entries A compelling personal account of a life well-lived A Life In Leadership: From D-Day to Ground Zero: An Autobiography Asia Society Basic Books Effective leadership also requires not only an understanding and appreciation of teamwork but also a determination to help develop effective leadership skills in one''s associates Effective (..)

Review 75

Review Books Committee Teamwork 75

First Friday Book Synopsis

FEBRUARY 7, 2014

I have recently had some really ghastly experiences with some customer service experiences (make that “lack-of-customer-service experiences”) – with a bank; and with a cable company. Don’t get me started!). But, I’ve also had some terrific experiences.

Banking 89

Banking Blog Company 89

First Friday Book Synopsis

APRIL 22, 2015

Duke University’s Fuqua School of Business IE Business School in Madrid NPR NYU Peter Drucker Portfolio/Penguin Reinventing You: Define Your Brand [comma] Imagine Your Future Smith College Stand Out: How to Find Your Breakthrough Idea and Build a Following Around It Stanford University''s Graduate School of Business Suffolk University the Bill & (..)

Drucker 70

Drucker How To Entrepreneur Banking 70

First Friday Book Synopsis

AUGUST 17, 2013

Brian has worked with global companies in a variety of sectors including: financial services, consumer products, manufacturing, food service, utilities, retail, and healthcare. While Brian’s experience spans all elements of the […].

Strategic Planning 75

Strategic Planning Insurance Banking Magazine 75

First Friday Book Synopsis

OCTOBER 1, 2013

Dell Earl Bakken Fortune Magazine Grameen Bank Herb Kelleher Intel JetBlue Airlines Medtronic Raymond T. Bob''s blog entries "five strategic arts" The Art of Possibility and Southwest Airlines) CEO David Neeleman Coach John Wooden of U.C.L.A Yeh Singapore Southwest Airlines Stephanie H.

Airlines 75

Airlines Books Review Banking 75

First Friday Book Synopsis

APRIL 29, 2013

Crisis Communications: The Definitive Guide to Managing the Message Steven Fink McGraw-Hill (2013) Why you should never “pick a fight with anyone who buys bandwidth by the geobyte” I read and reviewed Steven Fink’s previous book, Crisis Management: Planning for the Inevitable, and recall two chapters (13 and 14) in which he explained (..)

Crisis 75

Crisis Review Crisis Management Books 75

First Friday Book Synopsis

JULY 29, 2013

Bob''s blog entries AgFirst Farm Credit Bank Albert Einstein AMACOM Babson College Brilliant Mistakes Brooke Manville CEO Magazine CIO magazine CLO Magazine Columbia University Fast Company FedEx Inc.

CIO 75

CIO Magazine Wilde Drucker 75

First Friday Book Synopsis

AUGUST 1, 2012

worth the cost right there), my bank account, and business insights on my iPad. I come home, lean back, and read my iPad. I wake up, stay in bed a while, and read my iPad. I get my news, Olympics updates, box scores, movie reviews (Ebert is always available! When [.].

Media 103

Media Banking Review Cost 103

First Friday Book Synopsis

MARCH 21, 2015

News & World Report Wall Street Journal William Fairfield World Bank Yahoo! Yale University'

Simon 70

Simon Banking Report Books 70

First Friday Book Synopsis

JANUARY 30, 2013

Hollywood movie studios, Icelandic investment banks, British chocolate bars and Middle Eastern airlines figure amongst his time on the inside of Adland. Simon Pont is a writer, commentator and brand-builder. He is the author of The Better Mousetrap: Brand Invention in a Media Democracy, and a novel, Remember to Breathe.

Simon 89

Simon Airlines Brand Banking 89

First Friday Book Synopsis

JUNE 27, 2013

Prior to joining Harvard Business School in September 2005, Rob served as Vice Chairman of The Goldman Sachs Group, Inc. with […].

Kaplan 80

Kaplan Collins Committee Wilde 80

First Friday Book Synopsis

MARCH 29, 2015

The product of an entrepreneurial household, he cut his teeth in banking before running (or helping run) four small, growing companies. Mike Paton has spent a lifetime learning from and sharing with entrepreneurs.

Wilde 70

Wilde Drucker Entrepreneur Banking 70

First Friday Book Synopsis

SEPTEMBER 26, 2011

The problem was not simply the loss of good jobs to workers in foreign nations but also automation… Remember bank tellers? Telephone operators? The fleets of airline workers behind counters who issued tickets? Service station attendants? These and millions of other jobs weren’t lost to globalization; they were lost to automation.

Airlines 100

Airlines Software Banking Globalization 100

First Friday Book Synopsis

JUNE 12, 2014

Terri was in the corporate banking world for eighteen years before joining Jeremy in 2000. Jeremy Eden and Terri Long are co-founders and co-CEOs of Harvest Earnings Group, Inc. Jeremy has decades of consulting and performance improvement experience in business and government including at McKinsey and Company.

Wilde 80

Wilde Drucker McKinsey Banking 80

First Friday Book Synopsis

AUGUST 27, 2011

Here is an excerpt from a profile of Birgit Neu (COO, Corporate Development, Global Banking and Markets, HSBC) written by Melissa J. Anderson (New York City)) for The Glass Hammer, an online community designed for women executives in financial services, law and business.

Hammer 85

Hammer COO Banking Globalization 85

First Friday Book Synopsis

MARCH 3, 2011

Here is an excerpt from a profile of Asahi Pompey (Managing Director, Compliance, Investment Banking, Goldman Sachs) written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business.

Hammer 80

Hammer Compliance Banking Planning 80

First Friday Book Synopsis

FEBRUARY 8, 2011

Each encounter actually happened. * * * I handed the teller at my bank a withdrawal slip for $400.00 What follows should provide reassurance that you are a genius in the company of these folks. and I said “May I have large bills, please&# She looked at me and said “I’m sorry sir, all the [.]

Banking 80

Banking Company 80

First Friday Book Synopsis

JUNE 12, 2016

Many of you attended or have listened to the synopsis I gave on Superforecasting: The Art and Science of Prediction by Philip Tetlock and Dan Gardner (Crown Books, 2016) at the First Friday Book Synopsis.

Open-book 70

Open-book Participative Follow-up Books 70

First Friday Book Synopsis

JUNE 1, 2016

Scott Whitaker is a Partner with Global PMI Partners and has been involved in dozens of mergers and acquisitions totaling nearly $100 billion in value. Industry experience includes healthcare, financial services, telecommunications, gaming, hospitality, chemicals, oil & gas, industrial manufacturing, retail and consumer durables.

Telecommunications 70

Telecommunications Chemicals Succession Retail 70

First Friday Book Synopsis

FEBRUARY 25, 2013

Achim Nowak is an internationally recognized authority on executive presence and interpersonal connections. His just-published book Infectious: How to Connect Deeply and Unleash the Energetic Leader Within (Allworth Press) has already received acclaim in Fast Company, Entrepreneur, Leadership Excellence, and Forbes.

Entrepreneur 75

Entrepreneur Power Books Execution 75

First Friday Book Synopsis

JANUARY 11, 2013

Pittinsky is Professor of Technology and Society at SUNY Stony Brook and a senior lecturer at the Harvard Graduate School of Business. He was previously Associate Professor of Public Policy at the Harvard Kennedy School, where he served as Research Director for Harvard’s Center for Public Leadership. In 2001, he launched the Allophilia [.].

Policies 75

Policies Technology Leadership Banking 75

First Friday Book Synopsis

AUGUST 31, 2012

Here is an article written by Mary Goodman and Rich Russakoff for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters, please click here. * * * (MoneyWatch) If there was just one thing you could [.].

Skills 75

Skills Newsletter Succession Resources 75