Lead Change Blog

MARCH 23, 2020

I’ve seen hundreds of representations of trust: wedding rings, a cross, a child holding a parent’s hand, a bank vault, and people shaking hands, just to name a few of the common ones. When I conduct training workshops on building trust, I often like to ask participants to draw a symbol or picture that represents trust.

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Planning Bond Workshop Metrics 264

Lead Change Blog

APRIL 22, 2019

As a business that typically designs customised solutions for my clients, having a set bank of content that I use and then being able to tailor this for each client means that I am continuously replicating and duplicating material.

Leadership 303

Leadership Workshop Content Human Capital 303

Lead Change Blog

OCTOBER 15, 2015

I was so excited, both because I had a new job and because it was my first day in the medical industry after being in banking for more than fourteen years. After experiencing the ups and downs of the banking industry, I was finally going to be learning something new and different. After being laid off for eight months.

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Banking Learning-by-Doing Industry Positioning 150

Lead Change Blog

FEBRUARY 26, 2021

Reforming business or banking wasn’t his purpose, yet MLK spoke of realities that painted a true portrait of fiscal integrity. MLK could have said, “The best is yet to come;” instead, he used timely metaphors anchored in financial realities and economic relationships that rang true for Americans.

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Self-aware Discount Banking Learning-by-Doing 207

Lead Change Blog

JUNE 17, 2016

He was then chairman of the board of North Carolina National Bank and the son of a former North Carolina governor and Kennedy administration cabinet member. Tall, handsome, with a Harvard MBA, Luther was an impressive leader. Coupled with The Car, he was just plain impressive! He kept The Car for many years, finally selling it in D.C.

Banking 150

Banking Audience Follow-up Sports 150

Lead Change Blog

APRIL 16, 2020

We’ve been able to do most of our banking without a trip to the local branch. For years, we’ve had technology that would enable us to do some things differently. We’ve been able to buy all kinds of things online and have them delivered. We could have mastered those technologies before.

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Webinar Bottom-up Learning-by-Doing Technology 178

Lead Change Blog

OCTOBER 22, 2014

Make Emotional Bank Deposits – Everyone appreciates being told when they’ve done good work, even your boss. Play To Win – Get comfortable with taking risk and with taking rejection. If you work in a male dominated environment, don’t retreat; invite yourself. Expect good work and reward good work.

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Conference Human Resources Energy Banking 344

Lead Change Blog

NOVEMBER 7, 2019

It’s no wonder they litter streets and parking lots, find eternal slumber between seat cushions, and fill piggy banks all over America. Did you know that in the U.S. it costs more to make pennies than they are actually worth? Pennies are a forgotten treasure.

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Document Banking Learning-by-Doing Books 215

Lead Change Blog

JANUARY 10, 2019

Bill Treasurer is the founder of Giant Leap Consulting, a courage-building training company whose clients include NASA, Saks Fifth Avenue, UBS Bank, Walsh Construction, Aldridge Electric Inc., Lenovo, and eBay. More at BillTreasurer.com and LeadershipKiller.com.

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Leadership Consultative Banking Construction 238

Lead Change Blog

APRIL 9, 2021

Remind ourselves that the size of our social media following, bank account, etc., Don’t be mesmerized by impressive job titles or material possession and forget about character , fairness, trustworthiness, and compassion. Give ourselves and others unconditional positive regard. has nothing to do with being worthy.

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Self-aware Comparison Media Banking 150

Lead Change Blog

FEBRUARY 16, 2017

And, certainly, if you hold a salaried position where the paycheck will appear in your bank account each month regardless of whether or not you dip into your holiday fund, the word “fearful” simply doesn’t enter the mind come holiday time. This may sound odd. How could one be afraid of taking time off to recharge the batteries?

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Banking Travel Follow-up Tips 210

Lead Change Blog

MAY 3, 2018

All of this is a drain on your emotional bank account. Do you question your team’s character? Do you get mad at them? Do you paddle harder? Do you decide to wait until things get better to deal with the real issues? Until you can get everyone paddling in the same direction, your company is just going to keep going around in circles.

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Company ROI Download Learning-by-Doing 178

Lead Change Blog

APRIL 18, 2016

TD Bank created a “Kill a Stupid Rule” program; any employee who spotted a rule that kept employees from delighting customers got a fifty-dollar reward. Like TD Bank, make busting customer-restricting bureaucracy more valued than protecting those “sacred cows” long in need of slaughtering.

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Policies Follow-up Banking Bureaucracy 150

Lead Change Blog

JANUARY 2, 2017

He has designed leadership and succession programs for emerging and experienced leaders for NASA, Saks Fifth Avenue, UBS Bank, Walsh Construction, Spanx, the Pittsburgh Pirates, the U.S. Bill is the Chief Encouragement Officer (CEO) of Giant Leap Consulting, Inc. Department of Veterans Affairs, and many others.

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Webinar Strategic Planning Blanchard Open-book 191

Lead Change Blog

APRIL 1, 2016

” Following graduate school and the military (including a tour of duty as an infantry unit commander in Viet Nam) Chip was director of management and organizational development for NCNB (now Bank of America). He started a consulting firm in 1980 and says he has been having a blast ever since!

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Levitt Godin Customer Loyalty Airlines 150

Lead Change Blog

SEPTEMBER 6, 2017

Put goodwill in your bank. Beware the singularly-minded, driven alpha boss who demands a physically impossible 110% or a cut-throat atmosphere that will never allow for the frailty of humans. Establish a reputation as a solid, devoted worker so that you can draw on this reservoir when hardships come.

Banking 244

Banking Reputation Report Industry 244

Lead Change Blog

JULY 3, 2017

Today, she is fulfilled by helping busy professionals like her past self get the clarity they need in order to live inspired lives that fill more than just their bank accounts. After years in a successful (but unfulfilling) career in finance, Julie busted out of the corner office that had become her prison.

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Short-term Career Banking Finance 224

Lead Change Blog

MAY 11, 2016

Last fall, I took a photography workshop on North Carolina’s Outer Banks to stretch my creative edges. You can try and chain a person to a desk, but if their heart and mind is with their loved ones, neither they nor the organization will benefit from them being there. This was shortly after John had been kidnapped.

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Short-term Workshop Report Banking 150

Lead Change Blog

MARCH 4, 2016

For many people, their best team experience pops right up in their memory banks. I ask this question frequently – of executives I’m coaching to improve their company’s culture, of keynote audiences, in leadership workshops, and more. I ask what that team was like for them. They report that serving on that team was fun.

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Power Audience Bond Workshop 150

Lead Change Blog

SEPTEMBER 6, 2017

Put goodwill in your bank. Beware the singularly-minded, driven alpha boss who demands a physically impossible 110% or a cut-throat atmosphere that will never allow for the frailty of humans. Establish a reputation as a solid, devoted worker so that you can draw on this reservoir when hardships come.

Banking 219

Banking Reputation Report Industry 219

Lead Change Blog

SEPTEMBER 15, 2014

” I first heard that statement 30 years ago when I worked in retail banking and the playing field has not changed. If you’re a manager, this is the type of service you long for your team to provide on a consistent basis. “Good customer service is no longer good enough.”

Power 150

Power Metrics Retail Banking 150

Lead Change Blog

APRIL 21, 2017

Next time you feel like you aren’t accomplishing anything of value, get out your calendar, pop open your journal, take a look at your bank statement – then give yourself an honest assessment of how you have served others and made a difference because you poured into them from your values-rich foundation.

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Open-book Learning-by-Doing Class Library 274

Lead Change Blog

OCTOBER 17, 2016

My energy banks were depleted while my love for life dissipated like a mist in the sun. I spent more and more hours developing content for my blog or courses. For me, I draw a lot of energy from my family. Relating well with my wife and children invigorates me. However, I was progressively spending less time with them.

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Stress Follow-up Energy Banking 150

Lead Change Blog

MARCH 29, 2017

Our bank management training group dwindled down as we became “leaders” and landed new roles. When I was a naive manager thrust into a management role, I had the misconception that most leaders back then were born or they just seemed to drop from the sky. Forward a year and I acknowledged my errors.

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Internal Benchmarking Mentor Guidelines Open-book 150

Lead Change Blog

AUGUST 31, 2016

Things we take for granted today as can’t-live-without mostly existed for quite some time before demand caught up: robotics; the Web; graphical design software; computerized motor engines; online banking; the smart phone; and wireless broadband devices are just a few.

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Education Wireless Resistance Technology 155

Lead Change Blog

MARCH 22, 2016

Deposits in the emotional bank account of others. But is there anything on this list of fragile short-term gains that we couldn’t also achieve in the long-run, and in a more lasting manner? The enduring benefits of being nice are countless, and include: Positive relationships. Reciprocity. Innovation. Happy, productive work environments.

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Emotional Intelligence Short-term Long-term Collins 150

Lead Change Blog

JULY 16, 2015

However, it appears silver mining companies were banking on the Bland-Allison Act of 1878, which authorized bimetallism and called for large government purchases of silver, and the Sherman Silver Purchase Act of 1890, which expanded the purchase quantities, helping to keep silver mining profitable.

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Planning Contingency Plans Management Meyer 150

Lead Change Blog

DECEMBER 17, 2015

Many businesses refuse to give change for meters and buses, except to customers, because it depletes their cash till and takes employee time to go back to the bank for more change. Bouquets is an award winning flower shop located in downtown Denver near many parking meters as well as a bus stop.

Brand 150

Brand Airlines Wilde Tools 150

Lead Change Blog

JANUARY 18, 2017

Ray Bell was the manager of my hometown bank most of my childhood. The bank was the primary funding source for farmers in the almost totally agricultural setting. His faith in the bank was demonstrated by his investing most of our family savings in bank stock. But, the bank ownership changed. My dad resigned.

Banking 150

Banking Bottom-up Charisma Open-book 150

Lead Change Blog

OCTOBER 19, 2015

Mike is president and CEO of Fifth Third Bank’s largest region. The bank went through a massive system conversion in 2013, condensing twenty-four types of checking accounts down into five. How could the bank keep the lines of communication open and ensure the net result maximally benefited the customer?

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Shaw Banking Retail Reputation 150

Lead Change Blog

JANUARY 25, 2017

However, I was still using a fair amount of paper – mostly in the form of bank statements and note taking. I think it’ll help anyone in a similar position immeasurably: I’ve ceased using paper entirely. As previously noted, my business is run almost entirely from a laptop. I’ll only fill the kettle with as much water as required.

Banking 150

Banking Travel Environment Energy 150

Lead Change Blog

JUNE 15, 2017

My mind was on auto-pilot as I followed the beach along Spanish Banks where I have run, walked, and biked hundreds and hundreds of times. The sun was already up at 6:15 am as I ran along the beach in my hometown of Vancouver, BC. It felt good to just follow the well-worn path that was so familiar to me.

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Follow-up Banking Goal Team 203

Lead Change Blog

MARCH 12, 2015

Since the recession, corporations have been under a microscope, with significant blame leveled at Wall Street and companies in the finance, banking and insurance sector. When duplicates from any of these results are eliminated, it still leaves an astounding number of cases in which doctors made bad judgments and displayed bad leadership.

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Crisis Books Ethics Incubator 150

Lead Change Blog

DECEMBER 30, 2015

Happily, investing in it won’t break the bank, because with free tools around such as Google Docs , your team can easily collaborate on documents and spreadsheets, again from any device of their choosing, no matter where they are. At the heart of any successful and happy team is effective collaboration.

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Tools Team Short-term Project 150