The Center For Leadership Studies

FEBRUARY 27, 2023

We have five generations in this workforce, emanating from every conceivable source of diversity, with more “say” than ever on where, and when, they will be working. All of us need to at least acknowledge that effectively influencing others in a post pandemic world is simply not the same as it was a few short years ago.

Short-term 52

Short-term Learning-by-Doing Project Globalization 52

Marshall Goldsmith

FEBRUARY 8, 2018

They represent leaders in their own worlds with a diversity of interests that relate to the topic of coaching. Jim Kim – 12th President, the World Bank. Former Executive VP and Head of Strategy & Transformation at TMB Bank. Sean McGrath – Human Resources Vice-President World Bank Group. 100 COACHES.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Tanveer Naseer

MARCH 10, 2015

For example, they might say, “We’re a bank,” or “We make office furniture,” or “We’re in the pharmaceutical business.” Of course, a company’s most important competencies and assets are usually embedded in its workforce. Let’s start with a simple question: how would you define your company? This is quite understandable. Not very likely.

How To 100

How To Retail Core Competence Innovation 100

Steve Farber

JANUARY 6, 2017

Of course, I do.”. The best Extreme Leader that I’d met in my years of doing this work was a midlevel vice president at a formidable national bank. When I first met him, Dick was running the check processing operation in the bank’s corporate facility. Cam crossed his arms and sat back confidently. “Of

Banking 60

Banking COO Morale Learning-by-Doing 60

Rich Gee Group

MARCH 19, 2014

Paid on a type of “commission” basis, but you earn a percentage of the fee a client pays the company (most clients are banks, at least at my company). Takes 2 years to get your education and the courses are dirt cheap and the jobs are in huge demand. HVAC - Heating and Air.

Career 192

Career Real Estate Engineering Education 192

Harvard Business Review

SEPTEMBER 5, 2012

It had appeared in a special online supplement of Businessweek on the subject of diversity, and it concerned the company's efforts to increase female and minority representation in management. Charles Begley, GlobeBank's managing director of diversity recruiting, was already reading it onscreen, dumbfounded. "We Who wrote that?". "He

Case Study 8

Case Study Diversity Taylorism Taylor 8

Steve Farber

JANUARY 6, 2017

Of course, I do.”. The best Extreme Leader that I’d met in my years of doing this work was a midlevel vice president at a formidable national bank. When I first met him, Dick was running the check processing operation in the bank’s corporate facility. Cam crossed his arms and sat back confidently. “Of

Banking 40

Banking COO Morale Learning-by-Doing 40

Harvard Business Review

OCTOBER 3, 2013

Many other major financial institutions — Bank of America , Citigroup, HSBC, Barclay’s, Wells Fargo, UBS, etc. Of course, these institutions are always challenging aspects of regulatory regimes and engaging in disputes about future laws. CEO Jamie Dimon consistently espouses the virtues of size and diversity.

Banking 8

Banking Management Ethics Letter 8

Marshall Goldsmith

JUNE 28, 2017

And more recently in New York City where we spent two days with two of the greatest leaders of our time, Frances Hesselbein and Dr. Jim Kim, President of the World Bank, and where they were formally trained in Stakeholder Centered Coaching by Dr. Frank Wagner, Chris Coffey, and Will Linssen. It is time now to announce the second cohort.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

Strategy Driven

OCTOBER 29, 2010

The Relational Leader : A Revolutionary Framework to Engage Your Team (Course Technology PTR, Cengage Learning 2010) by Frank McIntosh The Relational Leader presents a framework to use as a compass point so that you can project a consistent message and methodology to your people.

Leadership 50

Leadership Newsletter Learning-by-Doing Belief Systems 50

Harvard Business Review

OCTOBER 21, 2013

It is not Big that matters, it is Diversity that matters. But Diversity is new. Of course, management scholars and practitioners have long recognized the benefits of diversity. Diversity, if managed well, yields divergent thinking and the pooling of a broader base of knowledge results often in better strategic choices.

Credit Scoring 11

Credit Scoring Diversity Retail Media 11

Harvard Business Review

JUNE 24, 2011

Originally from the Midwest and after a stint in the Navy, I decided to be an investment banking analyst in the late 90's. I did well in my business school applications, and after my MBA, I worked for a private equity-backed healthcare company, then more investment banking as an associate. I realized it was not banking pretty quickly.

Banking 14

Banking Norton Audience Learning-by-Doing 14

Harvard Business Review

OCTOBER 22, 2018

The other solution is one that can create lasting change for diversity and inclusion: to organize inclusive events that welcome employees from all backgrounds. Engage a diverse planning committee. Formal company events should have a diverse planning committee that understands how to serve a diverse group of people.

Management 11

Management Diversity Collins Committee 11

Harvard Business Review

MAY 3, 2017

Of course, they haven’t had a chance to think it through, but that’s the first reaction.” Zabeen Hirji, CHRO at the Royal Bank of Canada (RBC), grew up in retail banking and operations management roles before moving into HR. Their application of diverse business skills to the role.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

FEBRUARY 10, 2015

the movement to enhanced reporting is led by the International Integrated Reporting Council (IIRC), which is endorsed by regulatory heavy weight Mark Carney, Governor of the Bank of England. Deutsche Bank felt compelled to explain there was a good reason (in this case increased efficiency through e-learning). Outside the U.S.,

Human Capital 8

Human Capital CFO Banking Report 8

Harvard Business Review

JANUARY 24, 2012

I posed this question to a group of executives in a successful Asian-headquartered bank during a recent consulting engagement: "Considering for the moment only our current set of employees, where do we devote development resources to get the leadership talent we will need in the next three to five years?". No, of course not.

Strategy 14

Strategy Banking Human Capital Resources 14

Harvard Business Review

FEBRUARY 3, 2014

What wasn’t really up in the air was whether the new head of the world’s most powerful central bank would have a doctorate in economics. Under Martin, regulating the economy through monetary policy pushed aside bank regulation to become the central bank’s No. History has not judged his tenure well. But a career professor?

Banking 9

Banking Rogers Career Education 9

Harvard Business Review

MAY 22, 2017

Cornell University encourages students to pave their own path by choosing among a wide range of courses to design their own “independent major.” As a first step toward maximizing the potential of students and employees from working-class backgrounds, institutions need to recognize social class as a form of diversity.

Class 13

Class Influence Diversity Education 13

Strategy Driven

NOVEMBER 29, 2010

Read on for some innovation inspiration from companies that found ways to make their customers take notice – while sticking with their values: The Difference Maker: Buc-ee’s The Dared to Be Difference: Banking on bathrooms. The lesson here is an important one.

Wilde 62

Wilde Tactics Advertising Brand 62

Harvard Business Review

MARCH 15, 2011

I'm at the final day at South by Southwest Interactive in Austin, and my business cards (now white and crimson, of course), have certainly been helpful. SXSW attracts distinct, and diverse, tribes. In others still, it's easier to swap phone numbers — for texting, of course. I'm a big fan of electronic communication.

Banking 16

Banking Conference Entrepreneur Diversity 16

Harvard Business Review

JULY 8, 2015

He exemplified a special leadership skill — the ability to get diverse teams of contending bankers, merchants, and traders to collaborate effectively. That curiosity embraces diverse experiences and yields practical knowledge about what motivates others, and what will help them to trust you.

Team 8

Team Self-aware Diversity Merchandising 8

Harvard Business Review

AUGUST 18, 2014

But when you scale up, it is faster, more feasible and less dilutive to cobble together your financing from a combination of equity investors, banks, public funds, suppliers, credit cards, customers, and even employees who will take stock options in lieu of some cash. Cross-leverage money from one source into cash from others.

Finance 8

Finance Company How To Kleiner 8

Harvard Business Review

JULY 20, 2016

But why isn’t the commercial and investment bank telling its corporate clients to do the same? I believe he should tell his bank’s corporate clients to follow suit. I teach this to MIT Sloan School of Management students and to the wide range of students and workers who take our online course on the future of work.

Long-term 8

Long-term Airlines Health Care Short-term 8

Harvard Business Review

MARCH 29, 2017

Many companies’ all-white, all-male executive teams make it quite clear how well corporate diversity efforts aimed at women and racial minorities are faring. We conducted in-depth interviews with 18 gay and lesbian auditors, and followed up with them over the course of two years.

Mentor 8

Mentor Diversity Report Comparison 8

Harvard Business Review

NOVEMBER 18, 2015

Of course employees should feel and believe that their presence makes a meaningful difference. A network security geek went from a global bank to a Beltway bandit start-up. The move had extensive IT repercussions for the bank, but it wasn’t sure what to do next. That’s because love creates great expectations.

McKinsey 8

McKinsey Banking Reference Human Capital 8

Harvard Business Review

MAY 28, 2018

Then a new CFO joined the company: Masashi Oka, a financial industry veteran who had played a key role in transforming Mitsubishi UFJ Financial Group-owned Union Bank in the US. Oka had found feedback from US regulators very helpful in his efforts to revive Union Bank and saw an opportunity to do something similar at Nikon.

Company 8

Company ROIC CFO Restructuring 8

Harvard Business Review

OCTOBER 21, 2013

Some 15 years ago my colleague Sumantra Ghoshal and I wrote business cases on three companies that were then leaders in their sectors: BP, Royal Bank of Scotland, and Nokia. Over the course of our conversation, the executives and I arrived at the hot topic of authenticity. Strength in Diverse, Collaborative Teams.

Drucker 8

Drucker Diversity Pharmaceuticals Uncertainty 8

Harvard Business Review

JANUARY 19, 2012

Peter Sands of Standard Chartered Bank , for example, seems to give pride to connecting local offices on different continents to help build a truly global united firm and reward people that make ideas travel across functions and geographies. This is complementary to the global processes that they also develop.

Globalization 15

Globalization Long-term Diversity Licensing 15

Harvard Business Review

NOVEMBER 14, 2012

With growing dismay, I heard him tell the very senior women gathered that adding a woman to a top team won't increase diversity if she "acts like a man." And, of course, we all remember Deutsche Bank's CEO Josef Ackermann's infamous remark that appointing more women to the company's board would make it "prettier and more colorful.".

Human Resources 8

Human Resources Proposal Advertising Banking 8

Harvard Business Review

SEPTEMBER 29, 2014

Not only do you need to bring together folks with diversity of thought and experience, but those leaders also need to challenge long-held orthodoxies that can limit progress. They use data to measure, in real time, whether their indicators are trending up, learn whether their approaches are working and then stay or change course as needed.

Metrics 9

Metrics Banking Learning-by-Doing Education 9

Harvard Business Review

AUGUST 9, 2012

It's impossible to know all the insight types that you can hope for, but it is imperative that you have several to bank on that can help sales force members answer key questions. Sales forces are comprised of diverse individuals who know their customers, love autonomy, and are driven by self-interest. Here are three recommendations: 1.

CRM 13

CRM Micromanagement Technology Maturity 13

Harvard Business Review

APRIL 10, 2012

Of course, the dynamic but turbulent history of capitalism belies any invisible hand. Let banks charge much more than 5% interest, and they will lend to "prodigals and projectors," precipitating bubbles and crashes. And they lump all diverse individuals into one "representative agent." But it is pure assumption.

Crisis 19

Crisis Decentralization Marketing Engineering 19

Harvard Business Review

JULY 24, 2015

These partial connections within the overall group of participants provide some diversity while diminishing the pressure for conformity. We applied it to an idea forum for a fictional company trying to develop a better mobile-banking application. The company would get a boost to R&D that could eventually pay off handsomely.

Participative 8

Participative Software Innovation Diversity 8

Harvard Business Review

MARCH 28, 2016

Of course, anyone who really knows the history of platforms may recall the many that aspired to make gobs of money but never did and quickly died (think of the many B2B exchanges that never made it to the other side of dot-com bust). Then the banks decided to turn the associations into for-profit companies, IPO them, and cash out.

IPO 8

IPO Succession Technology Software 8

Harvard Business Review

OCTOBER 17, 2012

Boards — I'm quoting Felix again here but the view is of course quite widely held — "are meant to be representing the shareholders and stopping the managers from just running away with the whole business.". Corporate governance is all about balancing diverse, sometimes conflicting priorities and interests.

Chief Financial Officer 8

Chief Financial Officer Banking Long-term Short-term 8

Harvard Business Review

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Over 50 had occurred in the course of the last five years. Build a strong and diverse personal network.

Ethics 11

Ethics Company Emotional Intelligence Short-term 11

Harvard Business Review

DECEMBER 24, 2013

Meet the New Face of Diversity: The “Slacker” Millennial Guy. McKinsey may have been hired in 2013 by the Vatican, the Bank of England, and the owners of the Rangers and Knicks, but they’re also acting to stave off threats to their business model. Why Do So Many Incompetent Men Become Leaders? Why Men Work So Many Hours.

Management 19

Management Health Care Middle Management Agility 19