CONFIDENCE
Confidence is very important to the success of both
individuals and organizations.
True Alpha’s are born with confidence, not to be confused
with arrogance. An example of such innate confidence was displayed by Thomas
Edison who after failing more than 1,000 times to find a functional filament
for his incandescent light bulb, he continued to persist with his invention, stating
that they were not failures; he had found over 1,000 materials that were not
appropriate material for his incandescent light bulb filament. He had the
confidence in both himself and his ideas not to falter in his quest. This is
referred to as Natural Confidence
For those who are not born alpha, confidence can still be
developed, but it requires work, when successful this is called Learned
Confidence. Some of the tools that can be used to develop Learned Confidence are:
Training
is a useful tool to improve confidence. Learning how correctly or efficiently performs
routine job tasks helps build confidence. Identifying the most efficient method
of performing an operation, then breaking that skill into small easy to train
steps, which then is used to help train others which is often called
benchmarking. Using Benchmarking knowledge broken down into small steps,
training can be very effective at building learned confidence.
Practicing
is the repetitive performance of an activity to ingrain and insure
understanding of a skill or activity. The more often an activity is preformed
the efficiently the activity is performed, and so too is the confidence.
Proofing
is the activity of practicing for the unexpected. Once an activity has been
learned under ideal conditions, then it is time to practice such activities
under unusual adverse situations.
These are common techniques used in sport such as teaching a
person the proper technique for holding a baseball bat, where to place hands on
the bat, positioning the body, where feet should be positioned. This is all
done utilizing proven techniques that have produced the best batting outcomes, which we call Training. After the novice batter understands the how to swing a
bat then it is time to repeat the activity, “batting practice”. The newly
learned skill is then repeated standing in the batter’s box swinging at pitch
after pitch to become more comfortable and successful, thus called Practice. Once the skill becomes a
natural comfortable routine, then it is time to practice under variable and
adverse situation, taking batting practice in cold weather, with a variety of
sun/shade positions, hitting sliders, curveballs, knuckleballs, etc., this is
referred to as Proofing
This same technique is used to teach a person to swing a
golf club, shoot free throws in basketball, driving a car, or even making sales
calls.
People are more likely to repeat a behavior they feel confident
performing and less likely when they lack confidence. If you want to increase
the frequency an activity is performed, or the chances for a desired outcome of
a behavior, building confidence is a very useful tool.
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