Remove Benchmarking Remove Cooper Remove Diversity Remove Operations
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7 Practical Ways to Reduce Bias in Your Hiring Process

Harvard Business Review

” In the workplace, this “can stymie diversity, recruiting, promotion, and retention efforts.” To begin, you’ll need to understand what hiring prejudices are and how they operate. ” On the other hand, words like “collaborative” and “cooperative,” tend to draw more women than men.

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The Embarrassment of Complexity

Harvard Business Review

In other words, what produces complexity is not so much the presence of many direct cause-effect links which operate with subtlety versus precision, but rather the presence of indirect, non-linear relationships between the variables, parts, and dimensions of the whole.

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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

In 2013, only 8% of the companies in this annual benchmarking survey received a top grade from their customers — and that''s a pathetically low number in comparison to the amount of professed innovation in the industry. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?

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The Dreaded Performance Review | You're Not the Boss of Me

You're Not the Boss of Me

Performance assessment is a cooperative thing In order for a performance assessment to be effective, both the leader and the individual must participate. In other words we operate on the principle that equity means treating everyone in the same way. Announces Social Media, Branding & Diversity Strategies" by @ bizshrink.

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The Big Picture of Business – The Fatal Flaws of Corporate Thinking

Strategy Driven

As companies operate, all make honest and predictable mistakes. Failure to benchmark results and accomplishments. ” “If you don’t cooperate with me, I’ll bring you down.” The emphasis is upon the latest slogans of mission but does not look closely at how its systems operate.