Harvard Business Review

MARCH 21, 2011

It can be productive to think that "they" are out to get you, and there are enemies (or competitors) lurking in every corner, if it motivates higher performance — excellence so strong that it compels loyalty and commitment and reduces complaints. Beating Caterpillar was the goal and " encircle Cat " the theme.

Benchmarking 15

Benchmarking Health Care Loyalty Construction 15

Harvard Business Review

OCTOBER 29, 2012

The reality is that many of them are unable to take such basic steps as setting achievable benchmarks, removing underperformers, collecting useful data, or offering coherent bonus schemes to motivate employees. These deficiencies are as common in health care and education as they are in manufacturing and retail.

Management 8

Management Benchmarking Short-term Incentives 8

Harvard Business Review

OCTOBER 19, 2015

Bundled payments — single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe — are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. Data on Outcomes and Costs. Proactive Management of Patients.

Health Care 8

Health Care Cost Activity Based Costing Metrics 8

Harvard Business Review

DECEMBER 8, 2015

With the right technology and focused leadership, the EHR can not only enable more efficient and better-coordinated care, but also drive physician engagement and satisfaction. In this post, we’ll describe how we did this at Privia Health, in collaboration with athenahealth. Leading Change in Health Care.

How To 8

How To Health Care Insurance Technology 8