Leading Blog

DECEMBER 15, 2017

We learned this the hard way in NASA Mission Control’s management team. The management team mantra became, “No ripples in the pond.” Worst of all, most of their criticisms were well founded, and we had become culturally incapable of discussing and doing anything about them as a management team thanks to “no ripples in the pond.”

Benchmarking 192

Benchmarking Core Competence Learning-by-Doing Cost 192

Leading Blog

FEBRUARY 24, 2017

By asking more of these questions – of yourself and others -- you articulate goals, set benchmarks and assess risk. They ask about long-term goals, interests, and priorities. Is the goal in your best interests? Listen for indications that people don’t understand the purpose, the mission, or the goal.

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Groupthink Objective Long-term Tactics 242

Leading Blog

APRIL 9, 2021

A team with high levels of trust will have the agility necessary to make decisions and react quickly to fluctuating situations. Designating only one priority means your team will be able to follow through. There’s nothing that builds clarity more effectively than aligning a team around a single, achievable priority.

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Crisis Agility How To Benchmarking 318