Strategy Driven

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Automation as a Means of Increasing Human Potential: Which Traits and Skills Will Automation Help Promote in Human Workers?

Strategy Driven

This article is adapted from HUMAN/MACHINE: The Future Of Our Partnership With Machines by Daniel Newman & Olivier Blanchard. It is used to free up capital to hire more people, and free up human workers to focus on more high-value and meaningful tasks. About the Authors.

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Creating Customer Focused Teams, Part 1

Strategy Driven

I first saw this term used in the book Raving Fans by Ken Blanchard. Having customers consistently be raving fans of the company’s service is certainly a challenging and lofty goal. What is a Raving Fan Customer? Raving fan customers remain loyal given price pressure from a given service’s competition.

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Loud and Clear: Six Tips for Communicating in a Way That Truly.

Strategy Driven

Ken Blanchard Co-author of The One Minute Manager and Golden Gavel Award recipient “Finally! While I think I’ve come a long way on that journey, I never fully understood what it takes to be a world-class communicator until I read Nancy Duarte’s Resonate. Thanks, Nancy!” Someone has incorporated the power of story into presentations!”

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