article thumbnail

First Look: Leadership Books for January 2022

Leading Blog

Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. James Heskett provides a roadmap for achievable and fast-paced culture change. He demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier.

Books 225
article thumbnail

A Trust Cause: Leadership Stimulates or Stifles Trust and Engagement

The Practical Leader

How does a team lift this message upward, have the message heard, and get traction to move forward, to avoid the sense of being micro-managed and the feelings of lack of trust in the team members from their leader.” Heskett cites research showing the positive financial impact of increasing trust through higher employee engagement.

Heskett 81
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Expecting the Unexpected: Meet Unpredictability with Agility and Adaptability

The Practical Leader

I’ve published many blogs and articles on the dangers of forecasts and predictions. Harvard Business School professor, James Heskett, poses a vital question in “Should Managers Bother Listening to Predictions?” Here’s a few blogs/articles evolving from that work: An Agile Culture Ripples Out From the Leadership Team.

Agility 69
article thumbnail

shorts.005 | Cycle of Success Spiral

LDRLB

Employees and customers in these situations appear to be playing a key role in a cycle of success spirals (Heskett et al., Bret blogs about leadership, followership, and social media at his website Positive Organizational Behavior. Our results follow this line. Find more great content at www.bretlsimmons.com ]. Simmons, Ph.D.

Heskett 96
article thumbnail

Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

The Practical Leader

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Heskett does a great job of showing how culture is critical to organizational success and providing powerful and highly illuminating examples. Adaptability is absolutely critical today.

Heskett 49
article thumbnail

‘Tis the Season of Prophecies, Forecasts, and Predictions

The Practical Leader

Harvard Business School professor, James Heskett, poses the right question in his blog Should Managers Bother Listening to Predictions? He ends with, “given our inability to predict, should managers bother to base plans on predictions?” See New Year’s Prediction Alert: It’s Silly Season Again!

Heskett 45
article thumbnail

How to Conduct a “Customer Listening Session” | Top Executive.

Tony Mayo

I hope your salespeople and customer service reps are gleaning more from customer interactions than orders–and are sharing that intelligence with management. You may also have a blog open to comments. For Executives , For Salespeople , Listening blog comments powered by Disqus « Positions Ponder. People Purchase.

Mayo 158