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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Sadly, this is what is thought of as “quality” in the digital age. Websites that sell products are digital platforms, not the arbitrators of quality in the business world. Quality is not something that managers assign others to achieve. Quality entails four concepts: Success is determined by conformity to requirements.

Quality 50
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The Final Piece to the Quality Hire Puzzle

Strategy Driven

A recent study conducted by research firm Aberdeen Group shows that companies that implement automated solutions for background screening, employment or education verification, and reference checking, experienced 60 percent better quality hires compared to those without screening solutions in place. Book value is not guaranteed.

Quality 68
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Communication Skills Can Increase Your Leadership Credibility

Strategy Driven

Studies have shown that a person’s speech patterns, including the quality of their voice, strongly influences how others perceive him or her. Open and clear communication is a critical part of strong leadership. Power up Your Voice : Speaking in a strong voice conveys confidence and leadership. Book value is not guaranteed.

Skills 90
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Leadership actions that are not an option for leaders.

Strategy Driven

’ Here are the actions I have observed about leadership that are mandatory for leadership success. They’re internal actions that build trust, earn respect, and create a team of inspired people – inspired to be productive and do their best… Great leaders are value providers, not order givers. BUT not without gambling.

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Preview Thursday: Intelligent Disobedience

Lead Change Blog

Years ago, the guru of Quality Management, W. These exert pressure up and down the system to make the numbers look good, instead of continuously improving the work processes and systems to achieve true quality. Edwards Deming, warned us of this pitfall.

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A Shift in Leadership Can Make a Multi-Million Dollar Impact

Strategy Driven

You would think that an Ivy League institution like Cornell University would be a model of the best practices of leadership throughout its organization since Cornell and most universities believe they are growing the next generation of leaders for our country and our world. High quality service was not a value before we started.

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What Does Your Voice Say About You?

Strategy Driven

However, recent research on how vocal quality affects others’ perceptions may make you think twice. A recent article in the Wall Street Journal discusses a study that shows that the quality of your voice has an even stronger impact on how you are perceived than the content of your message. Book value is not guaranteed.

Quality 74