Chart Your Course

APRIL 28, 2014

The Top 20 Leadership Books: What To Give First To A New Manager. Eighteen months ago, I posted the question “What’s The First Leadership Book You Would Give To a New Manager?” Some people suggested more than one book. Some during the course of the 18 months made the same book recommendations a couple times.

Covey 124

Covey Blanchard Books Collins 124

Chart Your Course

AUGUST 14, 2012

In the book, From Good to Great, Jim Collins said, “People are not your most important asset, the RIGHT people are.” Next time I return to the Ontario Airport, I guarantee you this is the place I will go to first. Here are seven steps to build customer loyalty. Select the right people.

Newsletter 154

Newsletter CRM Customer Loyalty Collins 154

Chart Your Course

JUNE 30, 2016

This list includes books that have been selected because they are either extremely popular, frequently referred to, or groundbreaking in business literature. It is hands-down the most popular leadership book of all time. A book that is a favorite among consultants. By Jim Collins. Listed in no particular order.

Human Resources 100

Human Resources Talent Management Resources Ulrich 100