Lead Change Blog

MARCH 3, 2020

In this post, Erik shares how Lincoln Financial has achieved 61% female representation in its workforce and 50% of all management positions. Jim Taggart of Changing Winds shared Build Your Organization’s Social Capital by Keeping Good Company. Marcella Bremer of Positive Culture shared Culture: Diversity and Inclusion.

Leadership Development 260

Leadership Development Development Leadership Mentor 260

Leading with Trust

JUNE 22, 2020

In her new book, Saving Face—How to Preserve Dignity and Build Trust , Maya Hu-Chan examines face as a global concept that enables one to connect with people, break down barriers, and build trust and long-term relationships. She emphasizes that face is a form of social currency.

P&L 100

P&L How To Self-aware Emotional Intelligence 100

Skip Prichard

NOVEMBER 16, 2021

Would you share one story (I love the many stories in this book!) One example in the book involves a long-time, well-known children’s author we’ll call Michael. His stories are rich with positive lessons, love and childhood experiences that parents enjoy sharing with their children. Lida Citroen. It’s very sensitive work.

Reputation 121

Reputation Brand How To Media 121

Coaching Tip

NOVEMBER 22, 2013

Beyond alarming questions of what is "fair" to the innovators themselves, few have considered how these human capital controls might impact the quality and quantity of innovation--and ultimately economic growth. That''s why on Amazon every management book with the word "surprise" in its title is about how to avoid or prevent the phenomena.

Innovation 126

Innovation Kaplan Diversity Open-book 126

LDRLB

APRIL 23, 2012

Soren is the Managing Principal of InnovationPoint, an Adjunct Professor within the Imagineering Academy at NHTV Breda University of Applied Sciences in The Netherlands and the author of the new book Leapfrogging: Harness the Power of Surprise for Business Breakthroughs. Some leaders consciously acknowledge this fundamental paradox.

Innovation 114

Innovation Kaplan Short-term Long-term 114

LDRLB

APRIL 23, 2012

Soren is the Managing Principal of InnovationPoint, an Adjunct Professor within the Imagineering Academy at NHTV Breda University of Applied Sciences in The Netherlands and the author of the new book Leapfrogging: Harness the Power of Surprise for Business Breakthroughs. Some leaders consciously acknowledge this fundamental paradox.

Innovation 113

Innovation Kaplan Short-term Long-term 113

Coaching Tip

JUNE 21, 2012

percent for the year ended in March, while the underemployment rate—the jobless plus those working at part-time jobs when they want full-time positions—was a steep 19.1 Acquaintances, in short, represent a source of social capital, and the more acquaintances you have the more powerful you are. .

Tips 128

Tips Succession Social Capital McKinsey 128

Michael Lee Stallard

AUGUST 6, 2011

Mark Stelzner nails it with his hard-won advice to anyone who may find him- or herself in that position. Not sure how social media can help (or hurt) your business? Simmons – Positive Organizational Behavior blog and read his post, The Most Important Social Business Metrics. developing social capital.

Article 199

Article Leadership Ingham McCarthy 199

Harvard Business Review

FEBRUARY 1, 2013

At Level 4, you're helping customers build their social capital — that is, helping them to build and expand valuable support groups and communities. Helping customers build social capital may seem far removed from the concerns a competitive business should occupy itself with. Give them a say.

Social Capital 9

Social Capital Review Software Marketing 9

Harvard Business Review

SEPTEMBER 15, 2016

Either way, the reason might be your coworkers: They are infecting you with their energy, positive or negative. Some people are energizing because they give off positive vibes. She always came in with a smile on her face which created a positive atmosphere.” How much energy do you have at work? What do they say?

Energy 8

Energy Health Care Leadership Pipeline Quality 8

Harvard Business Review

NOVEMBER 6, 2014

As it turns out, the vast majority of comments have been extremely positive, the kind of praise that would make one’s mother blush. Physicians suddenly understand that every patient visit is a high stakes interaction, after which patients might write positive or negative comments. Guess which model is more likely to accommodate growth?

Health Care 10

Health Care Examples Mayo Management 10

Harvard Business Review

NOVEMBER 6, 2014

As it turns out, the vast majority of comments have been extremely positive, the kind of praise that would make one’s mother blush. Physicians suddenly understand that every patient visit is a high stakes interaction, after which patients might write positive or negative comments. Guess which model is more likely to accommodate growth?

Health Care 10

Health Care Examples Mayo Management 10

Harvard Business Review

MAY 3, 2013

Such emotionally engaged, altruistic customers will do a remarkable range of things for a business: spread positive word of mouth, funnel referrals to you, provide valuable input into your product roadmaps and strategy, even contribute time and resources to your business. Social Rewards Are More Powerful. It''s true.

Guidelines 8

Guidelines Banking Discount Open-book 8

Harvard Business Review

SEPTEMBER 10, 2012

She's a composite of actual customers, such as Salesforce.com's MVPs (Most Valuable Professional) and SAS Canada's "Customer Champions" and other "Rock Star" customers that I write about in my book, The Hidden Wealth of Customers. They're helping customers build social capital. They're improving customers' lives.

Goal 8

Goal Webinar Social Capital Bottom-up 8

Harvard Business Review

MAY 23, 2014

You also want to be sure that you’re well positioned to request the change to your routine. When things are going well, you have social capital to spend,” says Dattner. Between attending many meetings and making himself “always available” to his team of program managers and functional leads, he was fully booked. “I

Management 12

Management Case Study Team Social Capital 12

Harvard Business Review

DECEMBER 13, 2017

If a PM is in love with a feature because it addresses their own pain points — PMs are often super users of the products for which they are responsible — they may cause a user to say they love it too, just to please the PM (“False positive feature validation”).

Productivity 8

Productivity Products Core Competence Management 8

Coaching Tip

DECEMBER 21, 2012

Professor Steven Goldberg in his book with the provocative title, Why Men Rule – A Theory of Male Dominance , maintains that men and women are different in their genetic and hormonally driven behavior. . Building your political savvy goes hand-in-hand with building your social capital.

Team 103

Team Leadership Self-aware Politics 103

Harvard Business Review

DECEMBER 8, 2016

Rogier knew Derek’s position—but he had gone to an executive training course on holacracy in Las Vegas and had come back so fired up that he was now pushing for self-managed teams at headquarters and complete decentralization at the country level. . Rogier has too, which is why, frankly, his position on this stuns me.”

Case Study 8

Case Study Decentralization CFO Construction 8

Harvard Business Review

SEPTEMBER 2, 2011

Professor Hakim, an expert on women's employment and theories of female position in society, isn't the only one talking about this. In the upcoming issue of HBR, our Synthesis column dives into Hakim's new book , and two others on the topic, to understand what this concept means for managers. Why should that be?

Human Capital 15

Human Capital Social Capital Education Career 15

Harvard Business Review

NOVEMBER 30, 2010

In his 2002 book Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs , the Harvard Business School professor shows how the norm of CEO succession has changed over time. Unfortunately, as Khurana shows, positive miracles rarely materialize. Two challenges tend to trip up the outsiders.

Tacit Knowledge 11

Tacit Knowledge Festinger Social Capital Education 11

Harvard Business Review

NOVEMBER 16, 2016

In my work with businesses and governments around the world, and in my recent book, Negotiating the Impossible , I focus on how to negotiate effectively when things seem hopeless. Democrats and Republicans must start accumulating today the political and social capital they will surely need if they are to face a future crisis together.

Health Care 8

Health Care How To Politics Policies 8