First Friday Book Synopsis
AUGUST 26, 2016
We have presented several books over the years that have featured empathy as an important skill for managers to exhibit. I was interested in a recent syndicated article… Read More Empathy Training May Not Be Genuine. I was interested in a recent syndicated article… Read More Empathy Training May Not Be Genuine.
First Friday Book Synopsis
JUNE 8, 2014
Dubner William Morrow/An Imprint of HarperCollins Publishers (2014) How and why mastering the economic approach will produce better answers to questions and better solutions to problems In their latest book, Steven Levitt and Stephen Dubner cite […]. Dubner Steven D.
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First Friday Book Synopsis
MAY 25, 2014
“What’s the one book – only one – you would recommend to help me lead people better?” That was the question a woman asked me at the conclusion of my two intensive days of presentation skills training. Because, no matter what I speak on, or train on, I always seem to mention my work in […]. Randy''s blog entries'
First Friday Book Synopsis
AUGUST 3, 2014
Still Surprised: A Memoir of a Life in Leadership Warren Bennis Jossey-Bass/A Wiley Imprint (2010) Four score and counting, while his insatiable curiosity explores and his sense of wonder delights I have read and reviewed most (if not all) of Warren Bennis’ books and most of his articles.
First Friday Book Synopsis
APRIL 30, 2012
Here is a line from the 2002 book that kind of launched the “Execution” discussion [.]. In fact, too many employees develop very little after they are hired. And this is a problem. So, how does a company do a better job at developing employees?
First Friday Book Synopsis
AUGUST 16, 2011
Reinventing the Wheel: The Science of Creating Lifetime Customers Chris Zane Ben Bella Books (2011) How to establish and then sustain long-term (if not lifetime) customer relationships What we have in this book is a personal account by the founder and CEO of Zane’s Cycles.
First Friday Book Synopsis
SEPTEMBER 10, 2011
On Intelligence: How a New Understanding of the Brain Will Lead to the Creation of Truly Intelligent Machines Jeff Hawkins with Sandra Blakeslee Owl Books/Henry Holt and Company (2004) I read this book when it was first published (in 2004) and recently re-read it while preparing for an interview of one of countless thought leaders [.].
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