Strategy Driven

APRIL 16, 2014

Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Set Clear, Specific Goals – The leaders must have clear goals and they need to articulate them. Metrics should cause action today.

Metrics 52

Metrics Process BPM KPI 52

Strategy Driven

JUNE 26, 2014

And for this organization, where the goal was to streamline processes, reduce workload, and not hire additional employees, it was obvious which ones to work on first. Those might now have been my choice, but the organization had these metrics and they worked fine. Want to learn more about BPM metrics? About the Author.

Process 58

Process Strategy BPM Metrics 58

Strategy Driven

APRIL 2, 2014

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. He articulates the Improvement Targets, Vision, Scope, and metrics during the Charter phase.

BPM 56

BPM Process Tips Management 56

Strategy Driven

JULY 24, 2014

Let’s look at the stages of the BPM Methodology and identify early warning signals and then suggest some countermeasures that are helpful to get things righted again. This graphic shows the four stages of the BPM Methodology and the detailed phases of stage 2, the Business Process Improvement Project. Having no charter.

Project 58

Project BPM Critical Success Factor Process 58