Modern Servant Leader

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Twitter (X) Has a People Leadership Problem, Not a Branding Problem.

Modern Servant Leader

Their problem is not branding – it’s leadership. They changed the name of the app and replaced 17 years of brand equity in the iconic bird logo with an “X” However, the About page still displayed their brand guide for the original Twitter logo and more, as of this writing. everything.”

Brand 130
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Servant-Leadership 101: Nonpartisan Lesson (Moneyball Movie Example)

Modern Servant Leader

This 6-minute lesson demonstrates the Nonpartisan principle, through the example of Billy Beane (Brad Pitt) and Peter Brand (Jonah Hill). That’s when he meets Peter Brand. Brand is a recent college graduate in a room full seasoned MLB experts. After that conversation, Beane pulls Brand aside to find out his secret.

Examples 130
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Unethical Leaders Capture Profits from Russia’s Invasion of Ukraine

Modern Servant Leader

What’s worse, Heineken actually launched new brands in Russia since the start of the war. As a model, he (Sonenfeld) pointed to the divestment movement by major Western brands from South Africa in the late 1980s during apartheid. Please add any missing brands in the comments. Heineken is the worst offender.

Brand 100
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The NFL’s Fumble Against Antisemitism and Racism on Social Media

Modern Servant Leader

While most major brands have already stopped advertising on “X,” many are now even ceasing any form of posting there, altogether. Most of those brands have switched over to the Meta-owned rival platform, “Threads”, where there is greater emphasis on fighting antisemitism, hate, and disinformation.

Media 173
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Brand Your Changes. One way to help regain the trust is to brand your changes. In the same manner, I hope Southwest brands their changes with constructive marketing to regain the public trust in their ability to deliver reliable service. When we screw up and we know it, we need to overcompensate to right the wrong.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Brand Your Changes Trust is damaged. One way to help regain the trust is to brand your changes. In the same manner, I hope Southwest brands their changes with constructive marketing to regain the public trust in their ability to deliver reliable service. Regaining that trust is extremely difficult.

Airlines 130
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Paul Gillin Interview: When Customers Attack on Social Media

Modern Servant Leader

Paul Gillin recently wrote Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim. Technology Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim Customers Attack Ford Paul Gillin Scott Monty Skittles Social Media Social Media Crisis Susan G. Komen UPS'

Media 191