article thumbnail

Moving from Transaction to Engagement

Harvard Business Review

The likely results include new methods of furthering relationships, crafting longer term engagement, and creating transformational business models. Factor in new types of information management. Engagement systems are powered by business rules and complex event processing engines.

article thumbnail

Where are you on the management scale of newbie to expert hacker?

Ask Atma

If the company management feels it is operating below this standard most of these practices can be self taught by studying them on the internet or visiting a bookstore. Informed Management [Experienced User or Management 2.0]. Business planning (analysis, forecasting, budgeting…).