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A Culture of Trust

Coaching Tip

In TRUST FACTOR: The Science of Creating High-Performance Companies , Zak shows that building a culture of trust is essential for any organization that aims to be successful. Cialdini, author of The Psychology of Persuasion (William Morrow, 1993). Zak: Trust Factor: The Science of Creating High-Performance Companies.

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Talking with Each Other @ Work

Coaching Tip

For example, Amazon , a company with about $75 billion in annual revenue and a $140 billion market value, relies on metrics like continually rooting out inefficiencies and, with a few well-known peculiarities like "desks with repurposed doors," underights cost effectiveness and abhors “social cohesion." Free flowing communication.

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Personal Branding for Introverts

Harvard Business Review

I had just finished a talk at a leading technology company when an engineer approached me. “I Often, she’d meet them initially at company meetings or through project work; if the suggestion to have lunch together didn’t arise naturally, she’d tell them about her project, and they were almost always intrigued enough to join her.

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Great Leaders Embrace Office Politics

Harvard Business Review

When I met Jill (not her real name), she was struggling to make sense of her career setback. “I was universally liked across the company, a team player who put in more hours than anyone else,” she said. She should have better managed decision makers, her boss, her image, and her own career. What happened?

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Getting Ahead by Leading Across

Harvard Business Review

Witnessing the downward-spiral of Carla Sanders' career was painful — yet her experience offers an important commentary on the requirements of executive leadership in today's organizations. Shortly thereafter, the pace of her career progress began to stall. Carla's an actual executive whose name has been changed.).

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How To Get Others To See Your Potential

Harvard Business Review

When I launched my consulting business seven years ago, I was astonished to find — years later — that acquaintances and even friends hadn''t kept up with my career transition. If you''ve changed careers, or are trying to move up the ladder at your company, others may still think of the "old you." Find a wingman.

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The Right (and Wrong) Way to Network

Harvard Business Review

Some people line up lunches and coffee dates because they’re in search of a job, venture funding, or clients for their company. According to psychologist Robert Cialdini, the answer is to find a commonality with the other person as quickly as possible. I learned this the hard way early on in my career.