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084: Scaling Up Excellence: Getting To More Without Settling For Less | with Bob Sutton

Engaging Leader

Striking the right balance between Catholicism (replication) and Buddhism (customization) for your organization and goals Once is not enough, and One is not enough: the best leaders find themselves saying things over and over, in a variety of ways and through a variety of methods Team size: creating a team that’s too large is the biggest mistake leaders (..)

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Engaging Employees in Health Care Data Security

Harvard Business Review

Consider that in just the first two months of 2018, 24 health care provider organizations reported data breaches affecting over 1,000 patients each, a 60% increase over the same time period last year. Health Care’s New Frontier. How technology is changing the design and delivery of care. Insight Center.

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Stop Decorating the Fish

Skip Prichard

First, these leaders understand that achieving a goal is very different from eliminating a problem. A problem is only a problem within the context of a goal and a vision. Setting ambitious, clear goals forces us to move out of our comfort zone. In our book, we use efforts to promote recycling as a case study.

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Tyranny of Metrics

Deming Institute

The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Deming cared most about how measurement was appropriately used to better understand and improve the overall system.

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Case Study: An Angel Investor with an Agenda

Harvard Business Review

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Aside from stocks, he dabbled in an activist brand of angel investing: holding large stakes and board seats in several start-up health care businesses, all based in Spain.

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Deming’s Ideas Applied at Intermountain Healthcare Since 1988

Deming Institute

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Its network of twenty-three hospitals and 160 clinics provides more than half of all health care delivered in the region.

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Case Study: Escaping the Discount Trap

Harvard Business Review

Editor''s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. And as you know, the diretor presidente''s goal is to increase margins by 3%. Surely after all these years in the health care business, you understand my situation.