What a great case study in how an organization can go from king of the mountain to yesterday's news. If you're the leader you have to ask them, encourage them and motivate people to act on the answers. It doesn't take long these days. We'd spend an hour looking at the racks and racks of VHS tapes. They passed. MORE >>

The Tribune Company was bankrupt a year after Zell bought it and, almost two years later, the case is still in bankruptcy court. In it, he describes  how real estate investor Sam Zell and his minions destroyed the culture of the Chicago Tribune and other great newspapers in its holding company. Different people chose different options. MORE >>

recent study from Dale Carnegie Training found that only 23 percent (that’s one in four!) The post The Rules of Retention appeared first on Leadership Speaker and Motivational Speaker for Businesses | Employee Engagement | Gregory Smith - Chart Your Course International. Productivity slows, customer service falls short. MORE >>

In all kinds of places this past week — from Twitter feeds to boardrooms — people discussed Steve Jobs's career at Apple as a kind of informal but very important case study. This is not surprising, given his contributions to technology and the lasting impact he'll have on the way we communicate. You name it." MORE >>

Recently I was delighted to see two great case studies written by good friends of mine appeared on Gary Hamel’s MIX. Both case studies reflect elements of the Connection Culture that I wrote about in Fired Up or Burned Out. Andrews.&#  I encourage you to check them out! MORE >>