Next Level Blog

DECEMBER 1, 2020

A number of them have brought me back to work with them again as they move to their next level like from CFO to COO or, in another example, several times over the years as the leader moved from VP to SVP to business unit president to, finally, CEO of his company.

Development 241

Development Long-term Workshop Learning-by-Doing 241

Mike Cardus

OCTOBER 6, 2011

I was contacted by a COO of a mid-size manufacturing plant. The COO Nikhil recently promoted Jackson from Production Manager to General Manager of Production. This accountability was followed by all the other leaders and the COO-Nikhil was accountable for Jackson’s work. Situation.

Case Study 147

Case Study COO Metrics Objective 147

Mike Cardus

JANUARY 7, 2014

Consulting and examining this with the company CEO, CFO, COO and Sr. His challenges (while staff & his manager recognized it) were overlooked because, as they said “ He was able to pump you up and believe he could do anything. His charisma was contagious, he was on hell of a guy.”.

Charisma 129

Charisma COO CFO Executive Coaching 129

The Horizons Tracker

MARCH 15, 2020

Who would be CFO or COO? Another study , from researchers at Imperial College London, explores how the distribution of roles among the founding team is undertaken. Who would be CEO? This may sound obvious, but in situations where equity stakes are equal, who becomes the ‘boss’ can often be a sensitive matter.

Team 104

Team Entrepreneur COO CFO 104

CO2

SEPTEMBER 6, 2018

Notice in the example I’ve provided below (which is organized by function) how the CEO has the COO promotion ready, and the COO has two possible candidates (both the CFO and the VP of Operations) and has chosen the VP of Operations.

Leadership Styles 87

Leadership Styles COO Learning-by-Doing Planning 87

CO2

SEPTEMBER 6, 2018

Notice in the example I’ve provided below (which is organized by function) how the CEO has the COO promotion ready, and the COO has two possible candidates (both the CFO and the VP of Operations) and has chosen the VP of Operations.

Leadership Styles 78

Leadership Styles COO Learning-by-Doing Planning 78

Marshall Goldsmith

NOVEMBER 22, 2010

Following are two classic examples how succession plans may lack realism: The head of engineering is a high performing leader who has the potential to be COO. If she had sales experience, she would be even more ready to be the COO so her development plan is written to include a job move to be head of sales.

Planning 118

Planning Efficiency Succession Tips 118

Surviving Leadership

OCTOBER 29, 2018

At this meeting, employees heard from the CEO, CHRO, General Counsel, COO, CFO, CMO, and any business leaders spearheading a major initiative.

CFO 58

CFO P&L Call Center COO 58

Women on Business

JANUARY 17, 2011

CEO, CMO, COO, CIO, CFO, etc.), Furthermore, of the 535 highest paid and most senior positions at those companies, only 5.8% are held by women (down from 6.9% in the prior year). One more disheartening statistic shows that only 26% of those companies have at least one woman in an executive officer’s position (e.g., in 2005).

Press Release 113

Press Release Discount PR Directory 113

Harvard Business Review

JANUARY 28, 2015

The CMO and COO are the natural partners for turning this around. ” While the CMO and COO have a good track record of collaborating in certain areas, a certain tension has long defined the relationship. Here are our recommendations for how CMOs and COOs can develop a more collaborative working relationship: 1.

COO 8

COO Planning Metrics Call Center 8

Roundtable Talk

FEBRUARY 13, 2012

Sheryl Sandberg, COO of Facebook , has been an outspoken advocate for women in leadership. This seasoned former female CFO looked me in the eye and said “Look… some women like being the only woman at the table. Well… at least, she had lots to say about women in leadership on her TEDTalk. Sandberg didn’t make a peep. you name it).

Leadership 39

Leadership COO CFO Brand 39

Harvard Business Review

OCTOBER 9, 2014

Half are C-Suite level executives, meaning that they serve as CEO, CFO, COO or the board of directors at a company. The study by EY Women Athletes Business Network and espnW surveyed more than 400 female executives in five countries (20% were U.S. Only 3% did not participate in sports at any point in their lives.

Sports 16

Sports COO CFO Participative 16

Harvard Business Review

JULY 8, 2013

Certainly we know that heads of finance and HR tend to move around a lot more because the skills are very transferrable, and in fact it looks better for an HR executive or CFO to show a breadth of industry. Insiders are much more likely to replace the COO, for instance, while outsiders are more likely to replace the CFO.

CEO 10

CEO CFO COO Industry 10

Harvard Business Review

JULY 4, 2018

” It’s not just new managers who make this mistake — a few years ago, I was invited to interview for the CFO role at a fast-growing tech company. A more disturbing version of this problem is when a manager wants to hire someone to take on not the boring work, but the “dirty work.”

Learning Curve 14

Learning Curve Management CFO Delegation 14

Terry Starbucker

AUGUST 13, 2017

You just HAVE to keep leading, because you’ve created a sustainable leadership model, built to last (and last) for as long as you will be on this planet.

CPA 192

CPA COO CFO Leadership 192

Harvard Business Review

APRIL 5, 2013

The family asked us to review the COO''s strategy for the business as part of its corporate governance process. The COO had proposed a new growth strategy, and the founder and his wife, in private, were wondering if the new COO was up to the job. The family, including the COO, became very excited. So what is the next act?"

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Harvard Business Review

MAY 3, 2017

“I was surprised by how much I personally enjoyed running the HR function versus taking on a CFO role,” said Reses. If you’re a business leader looking for an opportunity to have real impact on your company — and position yourself for the top job — which career path is best?

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

AUGUST 30, 2012

Some point to politics in the C-Suite, especially to competition between the COO and CFO. If the COO launched a large, cross-functional improvement program, the CFO would underfund it. Just about everyone in the company agrees the culture is dysfunctional, with various layers to the problems.

Company 8

Company COO CFO Insurance 8

Harvard Business Review

JULY 21, 2016

This model of a small, BU-leader-staffed team was the model for many decades, although some companies named a COO to act as an intermediary between the CEO and the BU leaders. A change began to occur in the 1970s as functional managers slowly joined BU leaders and COOs on the top team.

Execution 8

Execution Team Committee COO 8

Harvard Business Review

JULY 31, 2017

After working with a coach, a CFO realized that she was not particularly good at, nor did she much enjoy, managing people in a large, globally dispersed finance team. A coaching engagement with the newly hired head of Real Estate helped indicate that in order to make real business impact, the reporting line had to change to the COO.

360-Degree Feedback 8

360-Degree Feedback Execution Real Estate Executive Coaching 8

Marshall Goldsmith

FEBRUARY 8, 2018

Facebook’s first HR hire, she has led global people programs, been an HR Business Partner, and CFO. Sarah McArthur – COO Marshall Goldsmith Inc. Divya Silbermann – Human resources leader at technology startups, including Facebook and Eventbrite. Everett Alexander – Chief investment officer who formerly worked at Invesco Ltd.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

JULY 10, 2013

When we returned after the break at the Alentix Executive Committee meeting, the CFO interrupted the agenda to say he wanted to address the issue of Europe. Sure enough, emboldened by our break-time conversations and by the initial bravery of the CFO, the head of human resources spoke up, followed by the head of sales, and then the COO.

Leadership 11

Leadership Committee CFO Learning-by-Doing 11

Harvard Business Review

SEPTEMBER 23, 2014

The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. But wherever he or she lands, the CAO should be viewed neutrally — a Switzerland of the executive suite.

Company 8

Company COO Information Technology CFO 8

Harvard Business Review

AUGUST 22, 2018

Water, no ice, please,” said Noelle Freeman, the CFO of Franklin Climate Systems. As CFO, Noelle was, of course, concerned about the numbers. Having executed a successful turnaround as COO of her construction company, Joss had been especially helpful to Noelle during her time at Franklin. Illustration by James Yang.

Case Study 13

Case Study CFO Bottom-up Operations 13

Harvard Business Review

SEPTEMBER 23, 2014

The CAO should be under an executive that naturally spans all of the business units that have analytical needs, such as the Chief Strategy Officer, the CFO, and the COO. But wherever he or she lands, the CAO should be viewed neutrally — a Switzerland of the executive suite.

Company 8

Company COO CFO Analysis 8

Harvard Business Review

JULY 17, 2017

For example, PayPal’s acquisition of Braintree didn’t just help the company modernize its online payment portal; Bill Ready (who was formerly CEO of Braintree) is now actively leading change and positioning PayPal for the future as the company’s COO.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

JANUARY 19, 2018

Wilson went on to be COO of The Gap Inc. Stemberg turned to Basil Anderson, who had tackled similar challenges as CFO of Campbell Soup and Scott Paper. He rammed through required changes in strategy such as building bigger and brighter stores, which helped the company nearly quadruple its revenues over the next four years.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

AUGUST 30, 2017

A recent Washington Post investigation titled “The big problem for Uber now: Attracting talent” detailed the roots of this problem throughout the company and at the top, where 13 of the top 20 management positions remain empty, including the positions of COO and CFO.

CEO 12

CEO IPO Energy COO 12

Harvard Business Review

DECEMBER 17, 2015

He was promoted to COO within two years. Good Shepherd’s CFO, Greghan Fischer, for example, saw strong potential in Yan Li, a quietly competent member of her finance team. As the organization has grown, CEO Charles Best has encouraged senior executives to take on increasing responsibilities.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

JUNE 5, 2018

Although talented and competent, he allowed himself to enter a negative cycle of activity after being hired into a large consumer goods company as the COO, and the presumptive successor to the CEO, who planned to retire in 24 months. Greg rolled up his sleeves and worked harder than he ever had, pushing the organization and himself.

Supply Chain 11

Supply Chain CEO Kahneman Self-aware 11

Harvard Business Review

DECEMBER 26, 2014

When considering the promotion of a relatively junior executive to the position of CEO, boards can have the candidate tested and prepared by ensuring an appointment as president, CFO, or COO. Placing the candidate on a corporate board will help him or her gain experience interacting with directors.

CEO 13

CEO Contingency Plans Telecommunications Planning 13

Harvard Business Review

JANUARY 27, 2016

And after several fruitless meetings with the COO, the HR chief, and industry consultants, he’d decided that he needed to investigate the issue himself. ” Ken turned to his CFO, expecting a reaction, and got one: “Respectfully, Mari-san, I would be extremely uncomfortable putting a request of that size to management.

Case Study 8

Case Study Airlines COO CFO 8

Harvard Business Review

AUGUST 30, 2011

According to Fortune Magazine , only one executive at the firm — the CFO — has P&L responsibility. Store inventory and all other supply chain issues were handled by COO Tim Cook , an expert in supply chain management (and Jobs' apparent successor as CEO). Apple employees accept that the firm is a meritocracy.

P&L 14

P&L Supply Chain Retail COO 14

Harvard Business Review

OCTOBER 22, 2013

After a few tepid responses, Walter, the CFO, threw out a grenade headline: Company tries desperately to hang on to aging cash cows and antiquated ways of doing business in the flawed hope that they can maintain the status quo forever. Rashid, the COO, commented, “Sure we’re struggling, but that’s just the market, we’ll bounce back.”

COO 8

COO Short-term CFO Pharmaceuticals 8

Harvard Business Review

MAY 5, 2016

The board had unanimously approved the proposal from Cameron and his COO, Stacy Hamiko, to shift to that strategy. ” Andrew Lowell, Lumiscape’s CFO, had thought it was a mistake to move exclusively to contracts. He clearly had a strong opinion on this, as any good CFO would. “Higher! . Cameron sighed.

Case Study 8

Case Study Business Model CFO Software 8

Harvard Business Review

APRIL 15, 2015

Although the brothers were effectively the CEO, COO, and CFO, they wouldn’t talk to one another for months after a fight, not even on business matters. We worked with one client family where three brothers would get into huge screaming matches, yelling verbal abuse, before lapsing into silences that threatened the business.

CFO 8

CFO Positioning COO Rogers 8

Harvard Business Review

JANUARY 16, 2015

CEO, President, COO (Top Dogs): These highest order decision makers are the big picture thinkers. CSO, CFO, CIO, IT, Ops (Practice Leaders): Typically, these decision makers run cost centers as opposed to generating revenue. So how do you reduce professional risk for the decision maker and get your deal done?

P&L 8

P&L Due Diligence CIO COO 8