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The Sales Role Multinationals Need in Emerging Markets

Harvard Business Review

When we surveyed over 160 global executives, we found that companies who hired a dedicated channel manager to manage their third-party distribution relationships within the last five years reported a 11.1% This means that distributors are nearly always undermanaged vis-à-vis direct sales when the manager has a dual mandate.

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

In The Essential Advantage : How to Win with a Capabilities-Driven Strategy , Booz & Company’s Paul Leinwand and Cesare Mainardi maintain that success in any market accrues to firms with a coherence premium – a tight match between their strategic direction and the capabilities that make them unique. Let’s go after it.”

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We Can't Agree to Disagree

Harvard Business Review

Because most of us are bad at dealing with conflict, we're also bad at fostering what must, in a successful business, come through conflict — whether overt or covert. The driver wastes time and resources fighting to keep the car on course. But as we've all learned in real life, hope is not a strategy. And that's alignment.

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