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The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

Talent can move into and out of an organization, through a growing array of options such as freelance platforms , crowdsourcing efforts, and temporary, contract, or part-time work. As the talent ecosystem evolves to offer more options, talent systems have not kept pace. Why are typical work systems uncoordinated?

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Recommended Resources – An Interview with Paul Leinwand and Cesare Mainardi, authors of The Essential Advantage

Strategy Driven

Further, they need to limit their focus to, at most, six capabilities, and make those capabilities work together as a mutually reinforcing system that perpetuates competitive advantage. That belief stems from having chosen a differentiated way to play that is supported by a strong system of mutually reinforcing capabilities.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

In 2013, we created a global Social Media Center of Expertise (CoE), staffed by about 600 people in five regions from the marketing, communications, and customer care teams, with the goal of enhancing the company’s market-based decision making (part of CEO Mary Barra’s mantra of earning customers for life ). Insight Center.

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We Can't Agree to Disagree

Harvard Business Review

It's tempting to think that people who aren't on board will eventually "self-select out of the organization" or, if you're the boss, you'll never have to be that hard-ass who says, "Sorry, but this is just how it is.". A shock to the system — hitting a pothole, say — can throw a car that's well-aligned out of alignment.

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