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First Look: Leadership Books for April 2021

Leading Blog

Rethinking Competitive Advantage : New Rules for the Digital Age by Ram Charan. Giants like Amazon and Alibaba are creating vast new market spaces through a deft combination of tools like machine learning and business savvy that reimagines customer experiences while generating immense shareholder value.

Books 262
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How Should Leaders Address Challenge Of Low Performers?

Tanveer Naseer

Eagle Hill reports that replacing a mid-level employee – including hiring and training costs, in addition to lost revenue and lost productivity – can add up to 150% of that employee’s salary. Sanders recommends training if the employee lacks the necessary skill(s). And it’s costing companies a pretty penny to replace workers.

Charan 257
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Developing a Leadership Training Program for High Potentials: A Case Study

Great Leadership By Dan

Developing a Leadership Training Program for High Potentials: A Case Study. There are many examples of companies that have successful leadership training programs in place, such as Bank of America, General Electric, Microsoft, Philip Morris, Novartis International, and Marriott International to name just a few.

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The 6 Passages of Leadership and Management

Great Leadership By Dan

Charan, Drotter, and Noel wrote about six leadership passages in their classic book The Leadership Pipeline. Managing others and teams involves learning out to hire, train, establish performance measures, reward, and punish. Unless you are an heir to a throne, people usually don’t begin their careers leading a large organization.

Drotter 261
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It’s Not HR’s Job to Be Strategic

Harvard Business Review

A few months ago, Ram Charan proposed splitting HR into two parts: one to oversee leadership and organization, and one to handle administration. Together, they understand labor market trends and instructional design, which can inform a company’s strategy to “build” or “buy” talent. That was a useful conversation starter.

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How To Produce An Effective Company Blog

Eric Jacobson

companies using a blog for marketing purposes, your business likely will within the next year. According to Emarketer, the proportion of companies using dedicated blogs as a marketing channel—excluding blogs on social networks and microblogs such as Twitter—will rise to 39% in 2011 and to 43% by 2012.

Blog 56
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Never Say These Words To A Customer

Eric Jacobson

Are you absolutely sure every employee in sales, production, operations, marketing, etc., Posted by Eric Jacobson at 8:59 PM Labels: Customer Service , General Management Skills , Leadership Skills , Training 1 comments: Dalon said. is not using these words, even inadvertently, in front of your customers? thanks for a great reminder!

Mentor 56