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Personal Branding for Introverts

Harvard Business Review

Conference organizers and attendees will often ask you to join them for dinner the evening before, or cocktails afterward. As well-known psychologist Robert Cialdini told me during an interview for my book Reinventing You , simply placing diplomas or awards on your office walls can help reinforce your expertise to others.

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Keeping Your Clients Loyal, From Wherever You Are

Harvard Business Review

As productivity master David Allen might suggest, whip out your running list of contacts to shoot them a quick note by email. Especially if you haven't met in person, take the time to get to know your client and don't be purely transactional. Use between-time to check-in via email. Got a spare minute at the airport or in the cab?

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A Consultant’s Guide to Firing a Client

Harvard Business Review

But if you want to dramatically enhance your productivity, it pays to zero in on the biggest source of stress and wasted time: problematic clients. But over time, I became less interested in the tactical – calling up reporters to come to press conferences – and more interested in media and marketing strategy.

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The Right (and Wrong) Way to Network

Harvard Business Review

According to psychologist Robert Cialdini, the answer is to find a commonality with the other person as quickly as possible. I’d connected with a woman who had recently spoken at a major conference I was eager to break into. Research in order to find a commonality. How do you build an immediate connection?