This post is part of the HBR Insight Center Growing the Top Line.
Keeping Your Clients Loyal, From Wherever You Are
This post is part of the HBR Insight Center Growing the Top Line. For building the kind of enduring client relationships necessary for long-term growth, nothing replaces face-to-face contact. But these days, you’re just as likely to be doing business across the world as down the street (just yesterday, I was Skyping from Boston with […]
October 05, 2011