Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. In the U.S.,

Industry 272

Industry Stage-Gate Organization Company 272

ReImagine Work

FEBRUARY 21, 2017

An acquaintance of mine questions whether she is in the right job, in the right industry and working for the right employer. I’ve talked to hundreds if not thousands of employees as a friend, a fellow employee or an HR manager, and now as a solo coach and trainer. How do you do employee experience? Image credit: Pixabay/stux.

CIO 100

CIO Performance Review Cost Career 100

Harvard Business Review

MARCH 15, 2017

According to Korn Ferry unpublished data, there has been a 74% increase in the number of CIOs serving on Fortune 100 boards in the past two years. Only 31% of Fortune 100 boards currently have a director who is a CIO, even though technology is at the core of every business today. ” How should boards incorporate a CIO director?

CIO 9

CIO Committee Technology P&L 9

Harvard Business Review

APRIL 25, 2011

Those are the kinds of questions that CIOs get all the time. Most CIOs don't like being cast in the role of corporate psychic, but there's nothing they can do about it. So CIOs should avoid relying on just one source, no matter how well respected, and widen the range of events they attend.

CIO 15

CIO Venture Capitalist Chief Information Officer Conference 15

The Horizons Tracker

JUNE 7, 2022

For instance, Singapore is regularly at the top of the Smart City Index , and a common feature of those at the top of these rankings is that they were also able to effectively manage the pandemic via smart technologies. “Workers moved to areas where new industries created an abundance of well-paying, semiskilled manufacturing jobs.”

GDP 143

GDP Technology Policies Engineering 143

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. We are in the midst of a computing renaissance, when all CIOs will need to raise their game and master this same set of practices.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

JULY 23, 2013

But it should be the CIO''s job. It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. They must be identified and addressed, and information management is a huge part of this.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Eric Jacobson

MARCH 16, 2011

Only 13% of C-suite executives believe that line managers and middle managers are "chiefly responsible" for staff engagement. The report is based on a survey of 331 C-suite executives (CEO, CFO, CIO, etc.) or senior directors from 19 industries in Europe and the Middle East. "I

Execution 56

Execution CIO CFO Survey 56

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. The nature of the workforce and management is shifting.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

AUGUST 13, 2013

In that sense, you might think Ben Fried , Google''s CIO, has one of the toughest jobs in existence. On the other hand, few CIOs can boast a company culture as supportive of technology. As part of our series on the future of corporate IT , I gave Fried a call and asked him about his job, and where he thinks the industry is going.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

JULY 8, 2018

Around half of them are telling us that they’re worried about digital disruption, and again, nearly half are saying they don’t know what their industry is going to look like in three to five years’ time, which is quite shocking. And the team was very engaged, but the CIO was not saying anything.

Technology 8

Technology Industry Content CIO 8

Deming Institute

DECEMBER 22, 2016

Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee is the latest guest on the Deming Podcast ( download the podcast ). as active participants in practicing the principles of Baptist Management System in their daily work. Listen to the podcast yourself and decide.

Health Care 28

Health Care Deming Tools System 28

Harvard Business Review

MAY 29, 2017

Back in 2007, only 40% of CIOs were involved in strategic planning; now they’re regarded as some of the most integral members of the C-Suite. CIOs, in addition, have gotten a prime seat at the table. That said, companies and executives have improved at embracing digital transformation.

CIO 11

CIO Survey Strategic Planning Technology 11

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. We are in the midst of a digital business transformation in all industries. Many CIOs are of course already well aware of all this. See accompanying chart.)

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

APRIL 25, 2013

It is a conversation about the increasing importance of information technology and the role it must assume in every enterprise, regardless of size, industry or geography. We also engaged with CIOs across the globe in discussions about what they were experiencing and what changes were surprising or bewildering them.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. They’re destined to transform the “Internet of Things” from a post-industrial aspiration to a trillion-dollar sector. That requires top management commitment and oversight.

Management 8

Management Supply Chain CIO Core Competence 8

Harvard Business Review

AUGUST 14, 2013

These three change accelerators are what lie behind today''s avalanche of business transformation, and they are directly affecting the roles of CIO and CTO. And, just as the CIO''s role needs to change, so too does the CTO''s—from Chief Technology Officer to Chief Transformation Officer. That''s a huge shift.

CTO 8

CTO CIO Chief Technology Officer Chief Information Officer 8

Harvard Business Review

JANUARY 13, 2011

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. That's because, like many CIOs, I hate buying technology that loses a significant part of its value as soon as it's delivered.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

JULY 25, 2012

To start: learn what strategy really means in your industry. Part of the power of these frameworks is that they can be applied to any industry. General ideas can be misleading, and as strategy-making becomes a much more fluid process, the importance of industry context rises dramatically. A DIFFERENT DRUM.

Strategy 13

Strategy CIO McKinsey Industry 13

Harvard Business Review

AUGUST 21, 2013

ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. This trend toward ever more critical reliance on IT is not only transforming the idea and practice of corporate IT, but has disruptive operational implications for every manager. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

SEPTEMBER 14, 2016

The Leadership Center is well respected in the industry and has been inducted into the Training Magazine’s Hall of Fame. For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.” In contrast, IBM’s program helped CIOs be better business leaders.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

OCTOBER 6, 2011

We call this mode of sharing, using and managing data "Personal Identity Management" (PIDM) and have just published an extensive report on the topic. The emergence of PIDM upends our traditional ideas of digital privacy, and is already spawning a nascent industry to manage the data and relationships between consumers and marketers.

Management 9

Management CIO Reputation Class 9

Harvard Business Review

JUNE 18, 2013

Just as government and industry coordinated the telecommunications response after the 9/11 terrorist attacks, the order enlists both public and private entities in assuring that critical infrastructure is continuously monitored and protected from attack. There are two primary areas of concern. Certainly, the environment is complex.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

MAY 15, 2017

There are, however, some basic steps that hospital CIOs can take to reduce their risk and protect patients, devices, networks, and data: Assess device cybersecurity during procurement. nonacute were actively deploying significant mobile device management protocols. For example, in 2013, the average age of an MRI scanner in the U.S.

System 8

System CIO Health Care Guidelines 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

MARCH 29, 2012

billion , entrepreneurial companies with technology at their core have disrupted entire industries and threatened or eliminated incumbents. A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation.

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. I don''t care what industry you''re talking about.". There is no time for complacency. Research points to the latter.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JULY 24, 2012

In any industry, selling to a C-level executive buyer is often a cause for celebration. Helping my smaller vendors grow and get established is in my interest," notes Patty Morrison , CIO of Cardinal Health — and the kind of dynamic customer advocate ideal for any technology firm. "So How to Succeed at Key Account Management.

Reference 13

Reference CIO PR Learning-by-Doing 13

Harvard Business Review

FEBRUARY 17, 2016

While consumers are free to pick and choose the technology they will buy, the information they will access, and the degree to which they will network and with whom, managers and employees within companies are more constrained by the processes, structures, functions, systems, and technology the company invests in and deploys over time.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

NOVEMBER 24, 2017

An entire industry now exists to train us humans to be smarter in how we operate computers, and yet the number of cybersecurity incidents continues to rise. There is one area where more training would pay off: for CEOs and other senior managers — the people who are least likely to take training or take it seriously.

Training 9

Training CIO Chief Information Officer Information 9

Harvard Business Review

AUGUST 15, 2013

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. IT management'

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

JULY 22, 2014

From those early, mainframe-led revolts, the revolution spread to engulf every industry in every part of the globe. This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

FEBRUARY 9, 2011

I remember telling my friends that by 2001 we would all have a HAL to help us manage our lives. While practical applications of the Watson technology are probably some way off, other forms of AI are already in use in certain industries, such as automobiles.

CIO 14

CIO System Project Call Center 14

Harvard Business Review

JULY 4, 2012

For instance, the United Kingdom, with barely 7% of Africa's population, has a bigger telecom industry in terms of revenue. The dissolving of corporate boundaries is not science fiction to the average African manager; she contends with the realities and frustrations every day. The notion of the CIO is still in its infancy.

CIO 15

CIO Information Technology Bottom-up Policies 15

Harvard Business Review

FEBRUARY 13, 2012

Most people come out of business schools fairly well armed with technical skills, but the softer side of management — communication, collaboration, cross-cultural intelligence, for instance — has dramatically grown in importance, and will continue to do so. Here are five reasons. Soft skills are more important than ever.

Execution 15

Execution P&L CFO Globalization 15