CEO Insider

AUGUST 19, 2022

Most modern organizations are run using systems and strategies that will seem almost comically outdated a few short years from now. I don’t want to scare you, but the status quo is a death sentence.

Magazine 106

Magazine Technology System Strategy 106

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Stay secure and boost innovation. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Herewith, three items that should have a permanent place on any CIO''s "breaking the paradox" checklist.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. This will allow us to most effectively allocate resources to the most strategic and innovation-focused initiatives.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

Strategy Driven

AUGUST 27, 2015

New technologies : The consistency and predictability of structured data is what gave rise to today’s centralized IT departments – running SQL/Relational Database Management Systems, and ERP and CRM software. It is a disruptive paradigm shift that most companies have yet to make. About the Author.

CIO 50

CIO Technology CRM Competitive Advantage 50

Chartered Management Institute

MAY 15, 2012

I wrote recently about how successful Lego have been at harnessing the innovative thoughts of their customers to revive their fortunes in recent years. If you flip things around however you can begin to appreciate how social media can be used as a collaboration tool.

CIO 76

CIO Media Participative Consensus 76

Harvard Business Review

JANUARY 13, 2011

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. That's because, like many CIOs, I hate buying technology that loses a significant part of its value as soon as it's delivered. on others as well as myself.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. Many CIOs are of course already well aware of all this.

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. Most innovation methods don’t actually result in innovative solutions.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

SEPTEMBER 13, 2012

It's just that they're often busy doing what they've always done, maintaining operational systems while reacting to the demands of an increasingly tech-savvy user community. The bottom left quadrant connotes building and maintenance work required for large systems from proprietary billing systems to legacy mainframe applications.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

OCTOBER 12, 2011

In the early 1990s, Kodak's IT function was focused on systems and internal services. The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak. They're savvy about mobility, broadband internet, smartphone apps, and the value of a good CIO.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

FEBRUARY 17, 2016

Over the last 10 years, a basic shift has occurred from an IT-deployment view of the world of big systems and even bigger projects toward a people-centric and user-oriented view of hardware, information, and human collaboration and networking. Clearly, business managers and CIOs are lagging. Sponsored by Accenture.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”. Take a look at your business.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”. Take a look at your business.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

JULY 31, 2013

But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. This puts immense pressure on the organization to keep up with the competition while trying to innovate in its own right. Legacy systems often prevent it.

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

JANUARY 28, 2016

Dell innovation expert Glenn Wintrich has worked for years with businesses and cities, and here he is sharing his best practices on strategy to create Smart Cities. They’ve increased the teaming, and they’ve come up with more innovative ideas. Those are the kind of savings for which every CIO is looking.

Technology 8

Technology Content CIO Business Model 8

Harvard Business Review

JULY 22, 2014

This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. Starving IT of budget takes a heavy toll on innovation. CIOs and CMOs must meet in the middle.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies. Insight Center.

Industry 12

Industry Short-term Planning Long-term 12

Harvard Business Review

DECEMBER 8, 2010

To begin to answer these questions, we conducted some qualitative research, using in-depth interviews with about two dozen CIOs and senior IT managers whose organizations have evaluated or adopted cloud computing services. How can managers generate competitive advantage from their cloud investments?

Competitive Advantage 14

Competitive Advantage Development CIO Survey 14

Harvard Business Review

JUNE 21, 2017

That means retailers must learn to compete head-on with Amazon in two fundamental capabilities: agile innovation and expense management. Amazon’s greatest competitive advantage is not its e-commerce network; it is its innovation engine. To understand this strength, take a look at the sample of innovations in the table below.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

JUNE 18, 2013

Recent allegations of the theft of top-security information connected to the development of sophisticated weapons and air defense systems have only heightened concerns about the security of the nation''s networks. A growing number of corporate boards are demanding regular updates from CISOs or CIOs on their states of readiness.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

JULY 4, 2012

I believe, though, that it is at the enterprise level that mobile could truly become a game changer for Africa , enabling the building of massive fortunes, and perhaps even the much anticipated recycling of innovation from Africa to the West. The notion of the CIO is still in its infancy. That is where the results are already visible.

CIO 15

CIO Information Technology Bottom-up Policies 15

Harvard Business Review

AUGUST 26, 2013

Technology innovation is not slowing down or leveling off, but ramping up — and businesses will soon face a barrage of new digital possibilities. IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

NOVEMBER 22, 2017

There’s no question that legacy IT systems are too slow and rigid for the agility that digital business demands. These COEs are responsible for innovation, transformation and process governance, and they work closely with operating units in Mexico, Brazil, Central America and the Philippines to roll them out.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

MAY 8, 2018

But it might never have been built, or at least Cave wouldn’t have built it, had it not been for his boss, Michelle McKenna-Doyle, CIO of the NFL. But he didn’t have time to do it, because he had the big job of system development, including enterprise systems. It’s been incredibly helpful to the coaches.

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

MAY 23, 2012

We do not know to what extent this approach was replicated within the bank and cannot, therefore, say whether it was applied in the CIO unit that incurred the recent trading losses. A number of executives in the Chief Investment Office (CIO), where the loss was incurred, left the bank soon after the loss had been revealed.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

AUGUST 21, 2013

It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines. Similar waves of innovative applications of technology (e.g., Google''s CIO on How to Make Your IT Department Great.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

MAY 18, 2018

Company executives are recognizing this, with 84 percent of companies in the report agreeing the CIO should have a seat at the M&A table. Survey participants told us technology integration (71 percent) and the maintenance of the target’s innovative culture (62 percent) determine the success of progressive company acquisitions.

Technology 8

Technology Strategy Content Survey 8

Harvard Business Review

JULY 8, 2018

It’s very interesting actually, we were with a customer a number of weeks ago, a healthcare customer in our executive briefing center, and our executive was talking to the CIO and his colleagues about storage and the data center and how it’s going to evolve. And the team was very engaged, but the CIO was not saying anything.

Technology 8

Technology Industry Content CIO 8

Harvard Business Review

MARCH 24, 2016

For an upcoming MIT symposium on the topic, we’re focusing on four main themes: customer expectations, product enhancements, collaborative innovations, and organizational forms. Dr. Dieter Haban, CIO of Daimler Trucks North America, offers Daimler Trucks’s Detroit Virtual Technician as a good example. Customer expectations.

Supply Chain 8

Supply Chain Health Care Globalization Technology 8

Harvard Business Review

FEBRUARY 15, 2012

We are delighted to announce the winners of the Beyond Bureaucracy Challenge , the second leg of the HBR/McKinsey M-Prize for Management Innovation. And we received a flood of big ideas and game-changing initiatives and experiments from management innovators in all kinds of organizations around the world. Story by Michael Cuthrell.

Bureaucracy 12

Bureaucracy Company Agility CIO 12