Harvard Business Review

OCTOBER 13, 2014

Maybe you were contemplating a change in employment policies such as flextime or one in customer-facing processes such as a new billing system. A crucial step is missing from this process, however: a rigorous way to determine whether the change is accomplishing its intended objectives. Take the issue of productivity.

Flextime 11

Flextime Call Center Human Resources CRM 11

Harvard Business Review

MAY 1, 2013

What can the health care industry do to help fight disease, while still maintaining its commitments to shareholders? While currently crippled by inadequate infrastructure in many countries, low- and middle-income countries will be the fastest-growing markets for pharmaceuticals and medical devices over the next decade.

Health Care 8

Health Care ROI NGO Long-term 8

Harvard Business Review

JUNE 22, 2016

But shifting a firm’s asset portfolio is a lengthy process and is fraught with uncertainty for leaders comfortable with older asset types. Although the transformation will look a little different in every organization, we use a five-step process called PIVOT with our clients. The first step is to pinpoint your starting place.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10

Harvard Business Review

MARCH 6, 2012

For the pharmaceutical industry to remain financially viable, for example, we need scientists who can not only develop new life-saving medicines, but who can do it in a time- and cost-efficient manner. The process-driven approach currently relied on in schools can lead to excessive focus on one aspect of science.

Education 12

Education Creativity How To Pharmaceuticals 12

Harvard Business Review

NOVEMBER 3, 2014

But today, executive coaching is often viewed as a strategic investment in human capital – a perk reserved for employees with high potential — and managers have realized that they need to participate in the process. But when you do so, be sure to emphasize professional development goals.

Participative 8

Participative 360-Degree Feedback Executive Coaching How To 8

Harvard Business Review

MAY 11, 2017

But we hear this kind of thing all the time from leaders in industries as varied as financial services, education, pharmaceuticals, and health care. If misaligned goals with coworkers is a source of your stress, try physically moving your conversations to a place where you can put other people’s needs at the center.

Stress 15

Stress Health Care Emotional Intelligence Pharmaceuticals 15

Harvard Business Review

NOVEMBER 3, 2014

But today, executive coaching is often viewed as a strategic investment in human capital – a perk reserved for employees with high potential — and managers have realized that they need to participate in the process. But when you do so, be sure to emphasize professional development goals.

Participative 8

Participative 360-Degree Feedback Executive Coaching How To 8

Harvard Business Review

OCTOBER 23, 2017

This data can then feed into a predictive model, helping us know with precision the actions that are going to accelerate adoption of a new practice, process, or behavior by a given employee group. However, when it comes to change, few track performance from project to project beyond knowing which ones met their goals.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

JUNE 20, 2017

Prasad, CEO of Dr. Reddy’s, a 33-year-old global pharmaceutical company headquartered in India that produces affordable generic medication. The goal was to demonstrate this idea in action, not talk about it. To harness people’s full, lasting commitment, they must feel a deep desire, and even responsibility, to change.

Company 15

Company Agility Innovation Learning-by-Doing 15

Harvard Business Review

MAY 18, 2015

Consider the following examples: In 2007-2008, a former Credit Suisse Group AG trader committed wire fraud and manipulated the books on mortgage-backed securities to enhance performance and boost year-end bonuses. At some point, however, the rationalization processes stops working.

Compliance 8

Compliance Company Self-aware Ethics 8

Harvard Business Review

APRIL 22, 2013

What if my boss thinks I''m less committed because I''m not at the office as much as the other guys at my level? Take a cooking class together and learn a new skill, strengthen your relationship, save money by buying groceries instead of getting takeout, and eat healthier because you''re consuming fewer processed foods.

Delegation 9

Delegation Commitment Learning-by-Doing Bottom-up 9

Harvard Business Review

DECEMBER 27, 2013

Sure, the company was eventually both punished and sold (it’s now one of the fastest-growing pharmaceutical businesses in the U.S.). February 2013) By the People, Not For the People Maximizing Shareholder Value: The Goal That Changed Corporate America The Washington Post In 1963, IBM CEO Thomas J. But is it actually working?

Armstrong 8

Armstrong Long-term Short-term CEO 8

Harvard Business Review

MARCH 21, 2018

When I ask corporate leaders why they are committed to preventing serious injuries and deaths among their workers, most say they care about their employees and don’t want to see anyone hurt. I was pleased with our meeting, feeling like she had made a real commitment. HBR STAFF/CSA Images/BW Archive Collection/Getty Images.

Operations 17

Operations Chemicals CEO Metrics 17

Harvard Business Review

OCTOBER 27, 2014

I studied large-scale change and innovation efforts in 56 randomly selected companies in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. But they recognize that they — and the organization — need a process to help them reach their goals.

Middle Management 13

Middle Management Six Sigma Taylorism Taylor 13

Strategy Driven

JANUARY 24, 2011

Shared goals and clearly defined roles provide the foundation upon which cooperation and coordination can be built. The big question is whether the company is fully committed to this change. That said, yet another change management process or program is not the solution. It’s an ongoing process.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

MAY 28, 2013

We know that organizations commit enormous resources and effort to talent management, so why aren''t they doing a better job? Should some specific talent management practices receive greater focus than others--that is, do they exert more influence on competency of an organization''s overall talent management process? Methodology.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

NOVEMBER 3, 2017

A vision of an inspirational ”end state” is essential for getting people to commitment to change: a simple narrative that articulates not only why change is necessary but also what life will look and feel like once change is successfully implemented. In particular, there are four core tensions that leaders need to balance.

Execution 14

Execution Strategy Decentralization Short-term 14

Harvard Business Review

MAY 17, 2016

After seeing this data presented, the CEO left the meeting committed to reversing course. Yet, as companies grow, promotions fall in line with corporate processes, complex “balanced” scorecards of performance, and regression to the mean. It’s a common story in business today.

Execution 10

Execution Bureaucracy Self-aware CEO 10

Harvard Business Review

MARCH 6, 2015

Mark, a ten-year veteran of the pharmaceutical R&D world with a Ph.D. As a team leader, he had proven himself effective—delivering results, improving processes, and directing junior staff. Adaptive managers evoke commitment through common values and aspirational goals, not structure.

Management 8

Management Self-aware Teamwork Pharmaceuticals 8

Harvard Business Review

APRIL 7, 2017

Food and Drug Administration (FDA) announced its approval of nusinersen (sold as “Spinraza”), an effective SMA treatment licensed to Biogen by Ionis Pharmaceuticals. The NHS is likely to impose care rationing because of escalating health and pharmaceutical costs. In December, the U.S.

Health Care 10

Health Care Cost System Pharmaceuticals 10