Marshall Goldsmith

DECEMBER 16, 2013

Leaders are debating the changing nature of work and the perceived decline in job security (the lifelong career at a benevolent company is a fading memory) and the erosion of corporate loyalty. Employees are wondering, “If the company is willing to dump me at its convenience, why shouldn’t I dump the company at my convenience?”

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Marshall Goldsmith

APRIL 28, 2014

I saw an extreme example of the “empowerment is good” flaw in one of America’s largest companies. Perhaps they could learn from their mistakes when the mistakes cost thousands of dollars, but the company went bankrupt when the mistakes cost billions. The company was operating in a rapidly changing environment.

Delegation 137

Delegation Report Consensus Learning-by-Doing 137

Marshall Goldsmith

FEBRUARY 13, 2012

Your workers' wealth of knowledge may be worth more to your company than a paycheck is to them. In that world, the employee needed the company far more than the company needed the employee. In this world, the company may need knowledge workers far more than knowledge workers need the company.

Drucker 126

Drucker Transportation Company Follow-up 126

Marshall Goldsmith

APRIL 26, 2019

As we get into an increasingly globalized economy, it becomes much easier for companies to find someone who’s willing to do things more cheaply perhaps around the world, so the only defense against that for an individual or for a company for that matter, is to become known as being an expert in what they do.

Brand 70

Brand Learning-by-Doing Follow-up Download 70

Marshall Goldsmith

JULY 19, 2016

Every company and leader wants the answer to this “Now what?” At these sessions, incredibly smart, prepared HR professionals declare that to increase employee engagement we need more rewards, recognition, training, and empowerment in organizations, that companies need more and better programs to engage their employees.

Video 70

Video Airlines Human Resources CEO 70

Marshall Goldsmith

NOVEMBER 30, 2017

I cannot help any company get back the billions of dollars it has lost. Carrying around anger directed toward your fellow employees does not help you, your company or the people who work with you. You chose to work with this company. Don’t be personally ashamed because your company has lost money. Forgive yourself.

Tips 79

Tips Video Banking Learning-by-Doing 79

Marshall Goldsmith

FEBRUARY 3, 2014

” Companies have invested millions of dollars in developing profiles that describe the behavior of their desired leader of the future. Leaders who are not working for a company that describes desired leadership behavior can still read books on the topic. We all know what it takes to get in shape, we just don’t do it.

360-Degree Feedback 166

360-Degree Feedback Follow-up Ethics Learning-by-Doing 166

Marshall Goldsmith

APRIL 8, 2013

” He finally saw the light, left the company and is now doing something he loves. There was nothing wrong with the company. If you are in the right job in the right company, and you are learning how to perform to the best of your ability, you are being a true professional. There was nothing wrong with Ted.

Learning-by-Doing 152

Learning-by-Doing Drucker Open-book Magazine 152

Marshall Goldsmith

MARCH 28, 2016

I believe that companies should do whatever they can to create an environment that builds employee engagement. They were persuasively explaining how the company could increase the employee’s engagement and completely ignoring how the employees could increase their own engagement. The difference is not what the company is providing.

Airlines 70

Airlines Video Human Resources Blog 70

Marshall Goldsmith

FEBRUARY 8, 2018

US News and World Report #1 Best Hospital in the United States – Fortune ‘100 Best Companies to Work For,’ 14 consecutive years. Liz Smith – Chairman and CEO, Bloomin’ Brands (Outback, Flemings, Carrabba’s, Bonefish Grill) – one of the world’s largest casual dining companies. Garry Ridge – CEO, WD-40 Company.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Marshall Goldsmith

SEPTEMBER 1, 2014

Sometimes people feel that they’re in the wrong job with the wrong company. Ask them, “If we shut down the company today, would you be relieved, surprised, or sad?” He had a fun, successful company and people liked the work, but feedback said that the boss played favorites in the way he compensated people.

Executive Coaching 164

Executive Coaching Video Morale Magazine 164

Marshall Goldsmith

JUNE 22, 2016

For example, a pharmaceutical company called me recently. Ask yourself, how many integrity violations does it take to ruin the reputation of a company? Behavioral coaching doesn’t help if the person and the company are going in different directions or if one of them is going in the wrong direction. I said, “What’s his problem?”

Govindarajan 101

Govindarajan Executive Coaching Porter Pharmaceuticals 101

Marshall Goldsmith

OCTOBER 29, 2012

Sadly, this attribute is lacking in many companies. When I see companies like this, I sometimes think of the giant sauropods, the distinctive-looking dinosaurs with gargantuan bodies, long necks and tiny heads. ” I nervously replied that I had none, but I had a lot of experience in a wide range of other companies.

Bureaucracy 110

Bureaucracy Talent Management Travel Magazine 110

Marshall Goldsmith

OCTOBER 10, 2011

Q: Our company is about to be acquired. Do you have suggestions for professionals in acquired companies? A: The standard PR hype that goes with an acquisition sounds something like this, "We are so impressed with management and the direction of the company that we are acquiring that we have no interest in changing them.

Advice 105

Advice Prahalad PR Loyalty 105

Marshall Goldsmith

DECEMBER 5, 2011

I was first asked this perfectly reasonable, and for me life-altering, question by a Fortune 100 company executive vice president for whose company I was preparing training sessions. I was a successful coach; I had worked with some of the best companies in the world, and nobody had ever asked me this question. It's hard to say.

Follow-up 157

Follow-up Training Learning-by-Doing Participative 157

Marshall Goldsmith

MAY 30, 2016

What I’ve noticed in my travels from organization to organization is that there are many, many talent people who work at organizations where they were never a good “fit” or are no longer a fit at the company. Use your network to verify what you have observed about the company’s cultures.

Video 70

Video Travel Reference Follow-up 70

Marshall Goldsmith

FEBRUARY 8, 2018

Lyft cofounder Logan Green was inspired to start his company after a trip to Africa, where he was awestruck to observe extraordinarily cooperative mass transit in Zimbabwe, despite the apparent chaos of a developing country. 1 executive coach for growth companies. Lyft: Values-driven leadership: nobody does it alone. Version 2.0

Competitive Advantage 70

Competitive Advantage Banking Diversity IPO 70

Marshall Goldsmith

JANUARY 15, 2013

We often get lost and confuse our goals with our purpose, both with our companies and our families. I will never forget teaching a leadership development session in a Fortune 500 company that not only involved executives – it involved the spouses or partners of the executives. Conduct a thorough analysis of your goals.

Goal 133

Goal Talent Management Objective Execution 133

Marshall Goldsmith

AUGUST 2, 2016

Kelly and I were discussing one of the mysteries of my field – why is there such a poor return from American companies’ $10B investment in training programs to boost employee engagement. It starts with how companies ask questions about employee engagement. Again, employees answer focusing on the environment (or outside).

Video 70

Video Goal Training Blog 70

Marshall Goldsmith

JULY 20, 2015

Kelly and I were discussing one of the mysteries of my field – why is there such a poor return from American companies’ $10B investment in training programs to boost employee engagement. It starts with how companies ask questions about employee engagement. Again, employees answer focusing on the environment (or outside).

Succession 70

Succession Goal Training Learning-by-Doing 70

Marshall Goldsmith

APRIL 6, 2015

Instead, companies spend billions of dollars every year trying to get employees and leaders to believe that the solution to employee engagement problems is “out there” not “in us”. Companies want to hire coaches who are popular with executives. Although it may sound obvious, this idea is not taught or acted upon. Who is being trained?

Executive Coaching 70

Executive Coaching Video Learning-by-Doing Proposal 70

Marshall Goldsmith

APRIL 26, 2019

That they feel that they are fulfilling their purpose and helping their companies. I think it is great for companies. So, part of what animates my work is helping to make sure that people are connecting, that they feel like they’re doing something truly meaningful with their lives. That it is a win-win to work together.

Download 70

Download Learning-by-Doing Diversity Brand 70

Marshall Goldsmith

MAY 23, 2016

Alan is the former CEO of the Ford Motor Company and was ranked by Fortune magazine as the third greatest leader in the world in 2014. It was a devastating and difficult time to lead the company. If you want everyone else to be passionate, committed, dedicated, and motivated, you go first! Alan said something I’ll never forget.

Airlines 119

Airlines Drucker Video Energy 119

Marshall Goldsmith

DECEMBER 19, 2011

When I ask high-potential leaders why they stay with their companies, "I love working here!" One company renowned for educating its professionals has noted: "We cannot ensure your lifetime employment, but we can help ensure your lifetime employability". Leaders also need to "lead by example" and demonstrate this same passion.

McKinsey 152

McKinsey Loyalty Competitive Advantage Learning-by-Doing 152

Marshall Goldsmith

MAY 17, 2011

This has also been confirmed by research led by Marc Effron at Hewitt Associates, who put General Mills on his latest list of the top-20 companies for leaders. For example, Michael Dell, whose company made the Top 20 list, could have an attitude that says, 'I don't really need to develop myself.' That has certainly been my experience.

Development 125

Development 360-Degree Feedback CEO Reputation 125

Marshall Goldsmith

FEBRUARY 8, 2018

Carrying around anger directed toward your co-workers, direct reports, or bosses does not help you, your company or the people who work with you. You chose to work with this company. You don’t have to love everyone, just accept them for being who they are. Forgive yourself. You are an adult. In a way, you made a bet.

Learning-by-Doing 93

Learning-by-Doing Objective Planning CEO 93

Marshall Goldsmith

JANUARY 30, 2017

When he took over as Ford’s CEO in 2006, the company was in dire straits, with market share down 25 percent since 1990 and its very existence threatened by the great recession. The company was the only big-three automaker to emerge from the recession without a government bailout. It sounds simple, and it is.

Competitive Advantage 70

Competitive Advantage Video Report Executive Coaching 70

Marshall Goldsmith

MARCH 1, 2017

Not long ago, a pharmaceutical company called me up, and said, “We want you to coach Dr. X.” How many integrity violations does it take to ruin the reputation of your company? And finally, behavioral coaching doesn’t help if the person or the company is going in the wrong direction. I replied, “Interesting possibility.

Mission Statement 70

Mission Statement Govindarajan Executive Coaching Porter 70

Marshall Goldsmith

AUGUST 19, 2013

These documents typically feature motivational language that describes the leadership practices companies desire – such as “communicates a clear vision”, “helps people develop to their maximum potential,” “strives to see the value of differing opinions,” and “avoids playing favorites.”

Follow-up 129

Follow-up Learning-by-Doing Open-book Document 129

Marshall Goldsmith

OCTOBER 17, 2011

If it is true that "misery loves company," you have a lot of company. I cannot help your company get back the billions of dollars it just lost. My suggestions are: - If you choose to stay with the company, realize that we all make mistakes. You chose to work with this company. This really makes me angry!

Prahalad 120

Prahalad Banking Budgeting Motivation 120

Marshall Goldsmith

DECEMBER 29, 2016

To illustrate these challenges, we will examine how one CEO, Alan Mulally, gained well-deserved notoriety for creatively leveraging the skills of his team, the people of the Ford Motor Company and the Situational Leadership® Model to lead an incredibly successful turnaround.

Drucker 110

Drucker How To Magazine Situational Leadership 110

Marshall Goldsmith

JUNE 20, 2016

PALEOVENTURES, a San Francisco based company, provides meaningful outdoor survival skills learning combined with organizationally relevant communication skills training. One way to help both individuals and teams become stronger and more effective is to try outdoor teambuilding – but not the old fashioned ropes courses and trust falls!

Team 131

Team Cooper Fashion Teamwork 131

Marshall Goldsmith

MAY 24, 2011

I have observed one leadership development process that builds leaders and helps companies make money at the same time - action learning. After seeing how action learning worked at GE and IBM, I am surprised that more companies don't do it. Provide ample time for their work to "cook," and check on their progress periodically.

Action Learning 120

Action Learning Succession Learning-by-Doing Participative 120

Marshall Goldsmith

NOVEMBER 22, 2010

Jim is the former CLO of three major companies. Here are some of our thoughts on how to make leadership succession a more relevant process in your company. Many of the CEOs we talk with these days express concern about the lack of bench strength in their companies. Plans do not develop anyone. Keep it simple.

Planning 118

Planning Efficiency Succession Tips 118

Marshall Goldsmith

FEBRUARY 9, 2014

You may work for a wonderful company, and you may think that your contribution to that organization is very important. Each company could nominate only two future leaders, the very brightest of its young stars. We asked each of them a simple question: “If you stay in this company, why are you going to stay?

Advice 136

Advice Follow-up Sports Learning-by-Doing 136

Marshall Goldsmith

JUNE 28, 2016

I’m not talking about working at the same company your entire adult life, or staying married to the same person for fifty years, or never leaving the community you were born in. It will be good for your company. Imagine living a life in which nothing changed. Those are choices to be honored, not regretted or derided.

Video 101

Video Loyalty Resistance Objective 101

Marshall Goldsmith

NOVEMBER 26, 2012

A seemingly innocuous message could come back to haunt your company in a legal proceeding, say the authors of Send. Send is a book that I highly recommend you buy for yourself – and for everyone in your company. That could cost your company a fortune. There’s the Vague E-Mail , which wastes valuable company time.

Price 87

Price Cost Course Books 87