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An Interview with Tesla’s Felicia Mayo on Creating a Culture of Diversity and Inclusion

HR Digest

Creating an Environment that Encourages Cognitive Diversity In a remarkable interview with The HR Digest, Felicia Mayo talks about the value of cognitive diversity in the global business sector and what makes a great leader. But for many companies in the region, this is still a novel idea. Can you give a specific example?

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The Cure for the Not-for-Profit Crisis

Harvard Business Review

It is the more versatile, general-purpose charities — including such well-known, diverse institutions as The United Way Worldwide and the Salvation Army — that are faring the worst. But the financial meltdown has not affected all charities and not-for-profits equally.

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Is the Confidence Gap Between Men and Women a Myth?

Harvard Business Review

In research with Margarita Mayo of IE Business School and Natalia Karelaia of INSEAD, I took a different angle on the confidence factor and its relationship to organizational influence. It also reflects how the burden of managing a gender-diverse workplace is placed on the female employees themselves.

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Here's How to Actually Empower Customer Service Employees

Harvard Business Review

Any company in a truly competitive market suffers an inevitable decline if it ignores this basic discipline for too long. It''s one of the fundamentals that companies in all industries must remember to revisit and for some, resuscitate after periods of neglect. Brands to the Mayo Clinic and U.S. Navy SEALs.

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